Carlos Yadiel Rosario Rodriguez
Goose Creek,SC
Summary
Efficient Automotive Technician capable of being highly productive in all current job expectations. Specialize in diagnostics, repair techniques, and vehicle maintenance with strong problem-solving abilities. Skilled in time management, teamwork, and adaptability to ensure peak performance in fast-paced environments. Excel at utilizing technical knowledge and interpersonal skills to deliver exceptional service.
Overview
7
7
years of professional experience
Work History
Automotive Technician
Crews Subaru of Charleston
North Charleston, SC
03.2020 - Current
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Maintained certifications and completed training on systems and components.
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Maintained a clean working environment at all times.
- Evaluated, repaired and aligned vehicle suspensions.
- Inspected vehicle engines and other components to identify potential issues.
- Trained and guided employees on correct methods for performing different repairs and maintenance services.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Maintained updated knowledge through continuing education and advanced training.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Repaired engines and transmissions, providing labor and parts cost breakdowns for work performed.
- Identified recurring problems reported by customers in order to develop solutions that prevent future occurrences.
Assistant Store Manager
Journeys Shoes
North Charleston, SC
02.2019 - 01.2020
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Delegated work to staff, setting priorities and goals.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Provided training to new employees on company policies and procedures.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained a safe working environment by enforcing safety regulations.
Cashier
Jcpennys
North Charleston, SC
03.2018 - 02.2019
- Welcomed customers, offering assistance to help find store items.
- Used suggestive selling techniques to promote add-on sales.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Counted and balanced cashier drawers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Built and maintained productive relationships with employees.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Stratford Highschool
Goose Creek, SC06-2018
Skills
- Bilingual
- Courtesy inspection
- Bay maintenance
- Engine overhauls
- Inspecting vehicles
- Alignments experience
- Tire mounting and balancing
- Battery services
- Warranty procedures
- Software updates
- Technical documentation
- Fluid exchanges
- Brake systems knowledge
- Air conditioning repair
- Attention to detail
- Transmissions
- OSHA regulation compliance
- Diagnostic
- Customer service and engagement
- Problem-solving
- Stock management
- Shift scheduling
- Pricing and markdowns
- Store organization
- Store operations
- New hire training
- Transaction processing
- Time management
- Sales techniques
- ASE certification in refrigerant
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Automotive Technician
Crews Subaru of Charleston
03.2020 - Current
Assistant Store Manager
Journeys Shoes
02.2019 - 01.2020
Cashier
Jcpennys
03.2018 - 02.2019
High School Diploma -
Stratford Highschool
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