Carlota Digon
Bayonne,NJ
Summary
Experienced nursing professional bringing demonstrated clinical expertise, leadership skills and technical knowledge. Proficient in updating charts, monitoring medications and working with multidisciplinary teams to optimize patient care. Quality-driven and efficient with strong interpersonal abilities. Organized and dedicated to maintaining high-performance and quality-driven healthcare unit. Well-versed in evaluating staff performance, conducting education programs and developing departmental budgets. Strong communicator and tactical planner with top skills in problem-solving and conflict management.
Overview
25
25
years of professional experience
Work History
Accountable Care Manager
Metropolitan Hospital Center
New York, NY
03.2025 - Current
Assistant Director of Nursing
Metropolitan Hospital
New York, NY
04.2024 - 03.2025
- Developed and implemented strategies to promote patient safety and quality care outcomes.
- Provided guidance to department supervisors regarding clinical practice standards.
- Monitored adherence to hospital policies, procedures, protocols, and accreditation standards.
- Collaborated with multidisciplinary teams to develop best practices for patient care delivery.
- Attended meetings with key stakeholders to discuss issues affecting the Nursing Department.
- Facilitated professional development opportunities for nurses through continuing education programs.
- Investigated incidents reported by staff members or patients and families.
- Implemented and directed clinical services and operations to deliver competent, quality care.
- Set and monitored achievement goals for nursing department consistent with established philosophy and standards of practice.
Accountable Care Manager
Metropolitan Hospital Center
New York, NY
08.2022 - 04.2024
- Liaised with multidisciplinary team to discuss barriers to discharge or concerns impacting readmission risk.
- Audited charts to drive accurate and thorough documentation, supporting reimbursement of services rendered.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Determined medical necessity and cost-effectiveness of services through utilization review processes.
- Applied medical criteria and clinical judgement to researched cases to evaluate and establish determinations.
- Conducted assessments of client's physical, psychological, cognitive, social, economic and environmental needs.
Head Nurse
Metropolitan Hospital Center
New York, NY
05.2017 - 08.2022
- Oversaw delivery of high-quality, cost-effective care with focus on patient safety, comfort and dignity.
- Maintained comprehensive patient care plans and monitored staffs' implementation of physician's orders.
- Managed performance of 25 (night shift)-person nursing staff, reviewing task completion, prioritization and report quality.
- Evaluated patient needs and preferences to build and update tailored treatment plans.
- Monitored staff performance and provided coaching and formal counseling to staff.
- Improved patient outcomes through peer groups and facilitating continuing education.
- Provided case management, milieu management and emergency intervention.
- Assessed and assisted patients with diverse range and comorbid chronic diagnoses, including chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes, and sepsis.
- Facilitated patient admission, transfer and discharge processes.
- Built and maintained strong working relationships between nursing department and other disciplines.
- Coordinated and performed patient admissions, transfers and discharges.
- Educated patients, caregivers, and families on diagnoses, treatment and disease prevention.
- Educated patients on disease prevention and health maintenance.
- Collaborated with multidisciplinary healthcare specialists to devise, implement, and modify plans of care defining patient outcome goals
Staff Nurse
Metropolitan Hospital Center
New York, NY
10.2000 - 05.2017
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Recorded patients' medical history, vital statistics and test results in electronic medical records.
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Addressed rapid response and code situations by strategically organizing and delegating tasks.
- Treated patients with strokes, head traumas, comas and intracranial hematomas.
- Delivered patient care in fast-paced hospital environment.
- Managed multiple tasks simultaneously while maintaining quality standards of care.
Education
Bachelor of Science - Nursing
University of St. La Salle
Bacolod City, Philippines 03.1999
Master of Science - Executive Nursing Management With Distinction
Chamberlain University
Downers Grove, IL08.2022
Skills
- Patient education and advocacy
- Case review
- Electronic charting skills
- Quality controls
- Nursing assignments
- Staff leadership
- Diagnostic tools experience
- Medication and IV administration
- Ventilator care
- Unit administration
- Staff Development and Precepting
- Intake and discharge
- IV drug therapy management
- Regulatory compliance
- Quality improvement
- Process improvement
- Policies compliance enforcement
- Performance evaluations
- Quality improvement initiatives
- Emergency response
- Goal planning
- Patient safety protocols
Timeline
Accountable Care Manager
Metropolitan Hospital Center
03.2025 - Current
Assistant Director of Nursing
Metropolitan Hospital
04.2024 - 03.2025
Accountable Care Manager
Metropolitan Hospital Center
08.2022 - 04.2024
Head Nurse
Metropolitan Hospital Center
05.2017 - 08.2022
Staff Nurse
Metropolitan Hospital Center
10.2000 - 05.2017
Bachelor of Science - Nursing
University of St. La Salle
Master of Science - Executive Nursing Management With Distinction
Chamberlain University