Summary
Overview
Work History
Education
Skills
Timeline
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Carlota Garcia

Pensacola,FL

Summary

Dynamic Shift Supervisor at BR Management Services, Inc. with proven expertise in workforce development and safety compliance.

Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Track record of enhancing team performance and maintaining operational efficiency.

Overview

7
7
years of professional experience

Work History

Shift Supervisor

BR Management Services, Inc.
04.2022 - Current


  • Leadership & Team Management: Supervised a team of 40 food service workers during shifts, ensuring efficient operations and high standards of food quality, sanitation, and customer service. Provided training and support to new staff and conducted regular performance evaluations.
  • Meal Preparation & Service: Oversaw the preparation, cooking, and serving of meals to military personnel, ensuring adherence to strict dietary requirements, nutritional standards, and portion control. Managed meal setup and service during peak hours, maintaining flow and minimizing wait times.
  • Inventory Management: Monitored food inventory levels, placing orders for necessary supplies, and ensuring proper stock rotation to prevent waste. Conducted weekly inventory checks and reported discrepancies to facility management.
  • Quality Control & Food Safety: Ensured compliance with military food safety protocols, including sanitation standards, proper food storage, and handling procedures. Conducted routine inspections of food preparation areas to ensure cleanliness and adherence to health regulations.
  • Budget & Cost Control: Assisted in managing the dining facility’s food and labor costs, implementing measures to reduce waste, optimize resources, and stay within budgetary constraints.
  • Customer Service & Satisfaction: Provided excellent customer service, addressing concerns and ensuring that military personnel received meals in a timely and professional manner. Acted as the point of contact for meal-related requests or issues during shifts.
  • Conflict Resolution: Handled any conflicts or issues among dining staff or between staff and service members, resolving matters efficiently and maintaining a positive dining environment.
  • Shift Scheduling & Coordination: Managed shift schedules for kitchen staff, ensuring adequate coverage during busy hours and ensuring that the dining facility operated smoothly during all shifts.


Kitchen Aid (Vegetable Prep)

BR Management Services, Inc.
10.2021 - 04.2022
  • Vegetable Preparation: Washed, peeled, chopped, and sliced a wide variety of vegetables for use in soups, salads, entrees, and side dishes, ensuring uniform cuts and consistent sizes to meet recipe specifications.
  • Inventory Management: Assisted with the inventory of fresh produce, ensuring proper storage and rotation to reduce waste and maintain freshness. Reported inventory levels to kitchen supervisors to ensure adequate stock.
  • Food Safety & Hygiene: Maintained a clean and organized workstation, following strict food safety guidelines and sanitation procedures to prevent cross-contamination and ensure compliance with health department regulations.
  • Time Management: Prepared large quantities of vegetables under tight timelines to ensure kitchen operations ran smoothly, consistently meeting prep deadlines for busy service periods.
  • Knife Skills & Equipment Use: Utilized various kitchen tools and equipment, including knives, peelers, and slicers, to efficiently prepare ingredients. Demonstrated proficiency in safe and effective knife handling.
  • Team Collaboration: Worked alongside chefs, cooks, and other kitchen staff to ensure seamless meal preparation and delivery. Communicated effectively with team members to meet kitchen needs.
  • Waste Reduction: Identified opportunities to minimize waste through proper cutting techniques and efficient prep methods, contributing to overall cost savings for the kitchen.
  • Recipe Support: Assisted chefs by following standardized recipes for vegetable-based dishes, ensuring the proper portions, textures, and flavors were achieved for customer satisfaction.

Warehouse Worker

Navy Exchange Warehouse
01.2018 - 10.2021
  • Military Uniform Inventory Management: Managed the receipt, storage, and distribution of military uniforms and tactical gear, ensuring adherence to specific military specifications and standards.
  • Order Fulfillment & Packing: Picked, packed, and prepared orders of military uniforms and accessories for military personnel, ensuring accuracy in sizes, quantities, and delivery deadlines.
  • Quality Control: Inspected uniforms for quality assurance, verifying proper stitching, fabric specifications, and labeling to meet the strict requirements set by military contracts and guidelines.
  • Shipping & Receiving: Handled incoming shipments of military uniforms, verified shipments against packing slips and purchase orders, and processed returns or exchanges as necessary, ensuring compliance with military procurement standards.
  • Barcoding & Inventory Tracking: Utilized barcode scanners and warehouse management systems (WMS) to track and update stock levels, ensuring precise inventory counts for uniforms, boots, and other military apparel.
  • Military-Specific Packaging: Packaged military uniforms in compliance with government standards, ensuring items were protected during shipping and arrived in proper condition to military bases or contractors.
  • Safety & Security Compliance: Ensured adherence to safety standards in the handling, storage, and transport of military goods. Monitored inventory to prevent any discrepancies or loss of sensitive items.
  • Team Collaboration: Collaborated with military procurement officers, logistics teams, and fellow warehouse associates to ensure timely and efficient delivery of uniforms and gear to various military branches or contracted suppliers.

Education

Pensacola High School
Pensacola, FL

Skills

  • Workforce development
  • Safety compliance
  • Employee supervision

Timeline

Shift Supervisor

BR Management Services, Inc.
04.2022 - Current

Kitchen Aid (Vegetable Prep)

BR Management Services, Inc.
10.2021 - 04.2022

Warehouse Worker

Navy Exchange Warehouse
01.2018 - 10.2021

Pensacola High School

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Carlota Garcia