Floor Associate
Bingo Hall
- Answered questions and addressed customer concerns.
- Greeted customers, helped with suggested suitable options.
- Excellent communication skills, both verbal and written.
Carlota Rodriguez
San Antonio,TX
Summary
Proven track record in enhancing customer satisfaction and loyalty at Mission Cleaners, adept in interpersonal relations and store maintenance. Spearheaded a team at Marriott Hotel, surpassing quality standards by 20%. Skilled in leveraging item location assistance and stock replenishment to streamline operations and foster positive customer experiences. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
Work History
Attendant
Mission Cleaners
- Responded to customer requests efficiently and with knowledgeable assistance.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Processed and collected payments
Floor Associate
Texas Thrift
- Answered questions about store policies and addressed customer concerns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Customer Service Representative
Thrift Call Center
- Responded to customer requests for products, services, and company information.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Housekeeper Supervisor
Marriot Hotel
- Managed team productivity and workflow to exceed quality standards.
- Coordinated household cleaning service operations and managed client relations.
- Maintained controls over expenses and inventory for optimal budget tracking.
- Completed schedules, shift reports, and other business documentation.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
Education
High School Diploma -
Highlands High School
San Antonio, TXSkills
- Store maintenance
- Interpersonal Relations
- Price Adjustments
- Item location assistance
- Stock replenishment
- Shelf Stocking
Timeline
Floor Associate
Bingo Hall
Attendant
Mission Cleaners
Floor Associate
Texas Thrift
Customer Service Representative
Thrift Call Center
Housekeeper Supervisor
Marriot Hotel
High School Diploma -
Highlands High School
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