Patricia Brown
Summary
Organized Medical Records Clerk with the ability to readily adapt to changing environments and demands. Dependability to complete tasks in a fast-paced environment and able to tackle administrative patient-oriented assignments.
Overview
13
13
years of professional experience
Work History
Clerk
One Homecare Solution
10.2016 - 06.2020
- Patient Record Maintenance
- Processed Delivery Tickets
- Confirming all FEDEX Invoices
- Assisted internal and external customers, independently handling numerous clerical tasks
- Met recordkeeping requirements with detailed reports and thorough account information
Data Entry
Convey Health Solutions
08.2015 - 10.2016
- Calculated claims amounts following policy data and coverage requirements
- Troubleshot problems and developed successful solutions
- Maintained full compliance with legal, health, and safety regulations
- Served customers by going above-and-beyond to offer exceptional support for all needs
Receptionist
Synerfac Technical Staffing
01.2014 - 03.2014
- Greeted incoming guests, notified personnel of guest arrivals, and directed individuals to correct meeting spaces
- Maintained well-organized physical and digital records for busy office
- Answered 200+ calls per day using multi-line system and took messages or directed callers to correct personnel
- Monitored lobby access and completed opening and closing duties
- Sorted and distributed incoming mail and coordinated pickups for outgoing parcels
- Handled cleaning and organization for office and related areas, keeping entryway clean, tidy, and functional
- Ordered, received, and replenished office supply inventory and managed office-wide requisitions
- Maintained office security standards, checking in guests and issuing badges
Receptionist
Broward Factory Service
03.2007 - 08.2009
- Delivered exceptional customer service by offering requested information and independently resolving issues
- Greeted incoming guests, notified personnel of guest arrivals, and directed individuals to correct meeting spaces
- Monitored lobby access and completed opening and closing duties
- Communicated with personnel to route messages, coordinate internal appointments, or direct personnel to various departments
- Ordered, received, and replenished office supply inventory and managed office-wide requisitions
- Coordinated master calendar, including scheduling appointments, meetings and events for staff
- Organized efficient, easily accessed file system for digital and physical records
- Maintained office security standards, checking in guests and issuing badges
- Supported administrative duties, including mailing campaigns
- Conveyed information to internal and external parties by drafting letters, memos, and emails
- Answered 300+ calls per day using multi-line system and took messages or directed callers to correct personnel
- Sorted and distributed incoming mail and coordinated pickups for outgoing parcels
Education
High School Diploma -
Carol City Senior High School
Miami Gardens, Florida06.1981
Medical Records Coding Technician -
Beacon Career Institute
Miami, Florida09.1997
Medical Billing Specialist -
Stratford Career Institute
St. Albans, Vermont08.2020
Skills
- Experience with various types of filing systems
- Processing subpoenas
- Microsoft Word
- Paperwork management
- Administrative support
- Task prioritization
- Records maintenance
- Medical terminology
- Medical records audits
Timeline
Clerk
One Homecare Solution
10.2016 - 06.2020
Data Entry
Convey Health Solutions
08.2015 - 10.2016
Receptionist
Synerfac Technical Staffing
01.2014 - 03.2014
Receptionist
Broward Factory Service
03.2007 - 08.2009
High School Diploma -
Carol City Senior High School
Medical Records Coding Technician -
Beacon Career Institute
Medical Billing Specialist -
Stratford Career Institute
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