A compassionate team player, adept at crisis intervention and committed to safety, while consistently meeting tight deadlines and fostering positive relationships through effective communication. Highly organized and detail-oriented professional driven to achieve established goals.
Overview
20
20
years of professional experience
Work History
Transportation Specialist
Evolve Life Centers
12.2023 - Current
Operated various types of vehicles, ensuring compliance with safety regulations and procedures.
Planned efficient routes to minimize delays and enhance delivery timelines.
Conducted regular vehicle inspections to maintain operational readiness and safety standards.
Collaborated with dispatchers to coordinate schedules and address logistical challenges effectively.
Implemented process improvements that enhanced route efficiency and reduced fuel consumption.
Resolved customer inquiries related to transportation services, fostering positive relationships through effective communication.
Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
Adhered to traffic laws while navigating various weather conditions, maintaining a clean driving record throughout tenure.
Maintained excellent safety record with strict adherence to company policies and regulations.
Provided exceptional customer service during pick-up and delivery interactions, addressing concerns promptly and professionally.
Lead Event Coordinator
Sisters of Bon Secours Retreat & Conference Center
01.2006 - Current
Assisted in coordinating event logistics, ensuring all details aligned with client expectations.
Organized venue setup and breakdown, facilitating smooth transitions before and after events.
Maintained accurate event schedules, adapting quickly to changes as needed.
Developed creative solutions to address unforeseen challenges during events, ensuring seamless execution.
Enhanced event execution by streamlining processes and implementing efficient coordination strategies.
Consistently met or exceeded project deadlines through diligent time management skills and disciplined work habits.
Managed event logistics and operations.
Developed and maintained strong relationships with vendors to secure optimal services for events.
Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
Facilitated on-site activities, support groups, and outings for clients.
Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
Collaborated with interdisciplinary teams to develop comprehensive treatment plans addressing each patient''s unique needs.
Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Supported client using principles of applied behavior analysis.
Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Maintained patient records, documenting changes in patient condition.
Behavioral Health Technician
Pyramid Healthcare Harford Co. Treatment Center
03.2022 - 12.2022
Administered therapeutic interventions to support patient recovery and improve overall mental health.
Monitored patient behavior, identifying changes and reporting findings to healthcare professionals promptly.
Documented patient progress accurately in electronic health records, enhancing care continuity.
Assisted in the development of individualized treatment plans, ensuring alignment with patient needs and goals.
Facilitated group therapy sessions, promoting communication and social skills among participants.
Collaborated with multidisciplinary teams to coordinate comprehensive care for clients.
Conducted client rounds to check on residents.
Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
Searched resident belongings prior to and during stays.
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
Maintenance & Security
Franciscan Center
07.2007 - 01.2016
Conducted routine inspections of facilities, identifying areas for improvement and ensuring optimal conditions.
Followed routine maintenance checklist.
Followed safety precautions to avoid personal injury and provide safe work environment.
Maintained optimal equipment performance with regular inspections, adjustments, and replacements as needed.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Monitored security systems and responded to alarms, ensuring prompt resolution of incidents.
Conducted regular safety inspections, identifying potential risks and recommending improvements.
Responded quickly to alarms or calls for assistance, assessing situations accurately and taking appropriate action as needed to ensure public safety.
Improved facility security by conducting regular patrols around premises.
Responded quickly to emergency situations to assess and deflect issues.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
High School Diploma -
Helping Up Mission EDP
Baltimore, MD
01-2016
Skills
Goal-oriented individual
Dedicated professional
Responsive to varying needs
Collaborative team member
Accomplishments
2015 Sisters of Bon Secours Sis. Josephine Patel Service Award
Timeline
Transportation Specialist
Evolve Life Centers
12.2023 - Current
Behavioral Health Technician
Evolve Life Centers
12.2022 - 12.2023
Behavioral Health Technician
Pyramid Healthcare Harford Co. Treatment Center
03.2022 - 12.2022
Maintenance & Security
Franciscan Center
07.2007 - 01.2016
Lead Event Coordinator
Sisters of Bon Secours Retreat & Conference Center