CARLTON CLARKE

Demonstrate excellent interpersonal skills through effective coordination within cross-functional teams, both internally and externally, at all levels. Display keen commercial judgment by proactively taking actions to ensure customer satisfaction while maintaining brand value and profitability. Self-motivated and able to work independently with discipline and energy. Proven record of developing and driving growth strategy by seeking and maintaining influences with decision-makers. Demonstrated ability to identify and exploit market opportunities to increase growth, grow revenues, and increase profit inflows.
Expert persuader and sales leader. Always focused on improving numbers and performance. Talented Senior Account Representative proficient in managing account needs, correcting issues. Results-oriented Senior Account Manager specializing in training and mentoring new employees in performance strategies. Motivated to achieve and exceed expectations and helping others do the same. Adept at bringing in new business and expanding current customer accounts through proactive and diligent servicing. Well-versed in managing the sales process. Experienced trainer, team leader, and complex problem-solver. Accomplished in growing gross sales, increasing customer numbers, and maximizing profits with a hands-on and proactive style. Excellent verbal and written communication, planning, and relationship-building skills. Proficient in gathering market and competitor information and forecasting trends to optimize plans.

• Managed outlet store by preparing annual budgets, and monitoring daily expense reports to stay within budgeted projections.
• Successfully negotiated authorized reseller contracts to the tune of one-half million-dollar.
• Proficient in the use of software such as Microsoft Office Suite, PMC, and Salesforce.
• MANAGEMENT AND TRAINING.
• Managed a team of 5 sales representatives; by monitoring and evaluating their progress against targets.
• Lead Lean Six Sigma project to fulfill Greenbelt certification.
• Promoted to Senior Account Representative within one year after hire, because of consistent performance.
• CLIENT RELATIONS AND COMMUNICATIONS.
• Served as liaison between the company and Training Agency; selected for training partner with National Training Agency.
• Handled 300 customer service calls monthly; successfully resolving customer service issues.

• Six Sigma Certification
• First Aid Certification
• [State] Driver's License
• CPR/AED Certification
• CompTIA Certification

• Kiwanis