Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carlton Francois

Hinesville,GA

Summary

Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential.

Dedicated and focused Emergency Medical professional bringing expertise in emergent injury assessment, treatment and patient care. Excellent aptitude for building patient rapport to mitigate stress and deliver efficient treatment. Proven history of sound judgment and critical thinking in high-pressure situations.

Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating Manual/Automatic trucks and trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Medical Assistant

MainStreet Family Urgent Care
03.2023 - Current
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

Phlebotomist

Grifols Biomat USA
03.2022 - 11.2023
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.

Phlebotomist

The Blood Connection
08.2021 - 03.2022
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.

Assistant Store Manager

Dollar General
07.2020 - 04.2021
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Built strong relationships with key suppliers, ensuring timely delivery of high-quality products at competitive prices.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.

Combat Medic (68W)

US Army
03.2016 - 06.2020
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Assessed emergency situations and prioritized medical care for patients.
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Transported patients from accident scenes to hospitals in emergency vehicles.
  • Provided direct patient care, including stabilizing patients and determining course of action based on triage.
  • Managed care in field and in-transit, including performing standard testing and administering necessary medication.
  • Demonstrated dedication to providing quality care through continued training and education.
  • Operated ambulance to and from scenes and emergency facilities, responding to dispatch calls for emergent medical assistance.
  • Delivered first aid or life support care to sick or injured individuals in pre-hospital settings.
  • Documented all patient information, including condition or injury, treatment and medication administration.
  • Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
  • Completed emergency treatment procedures to stabilize individuals for transport.
  • Immobilized patients for transport using backboard or other spinal mobilization.
  • Inserted IVs and administered oral and injectable medications.
  • Enhanced team efficiency by providing timely medical care and lifesaving interventions to fellow soldiers during combat operations.
  • Reduced recovery time for injured personnel by administering appropriate treatments and coordinating evacuation procedures.
  • Maintained operational readiness with thorough inventory management of medical supplies and equipment.
  • Contributed to the overall health of unit members through conducting routine medical evaluations, immunizations, and preventive healthcare measures.
  • Conducted comprehensive training sessions to non-medical personnel on essential first aid skills and emergency response techniques.

Sales Associate

Nordstrom
07.2014 - 12.2015
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Cross-sold additional products and services to purchasing customers.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.

Education

High School Diploma -

Lake Worth High School
Lake Worth, FL
4 2008

Some College (No Degree) -

Palm Beach State College
Lake Worth, FL

Savannah Technical College
Savannah, GA

Skills

  • Ambulance transport
  • Respiratory care assessment
  • Medical data acquisition
  • Vital sign assessment
  • Emergency management
  • Critical decision-making skills
  • Quality assurance controls
  • EKG procedures
  • Team building
  • Administrative support
  • Process improvement
  • Problem resolution
  • Team management
  • Organization
  • Customer service
  • Planning and coordination
  • First Aid/CPR
  • Vehicle Maintenance and Repair
  • Route planning expertise
  • Basic mechanical knowledge
  • Load securement knowledge
  • Flexible schedule availability
  • Safe driving practices

Certification

CDL A

Timeline

Medical Assistant

MainStreet Family Urgent Care
03.2023 - Current

Phlebotomist

Grifols Biomat USA
03.2022 - 11.2023

Phlebotomist

The Blood Connection
08.2021 - 03.2022

Assistant Store Manager

Dollar General
07.2020 - 04.2021

Combat Medic (68W)

US Army
03.2016 - 06.2020

Sales Associate

Nordstrom
07.2014 - 12.2015

High School Diploma -

Lake Worth High School

Some College (No Degree) -

Palm Beach State College

Savannah Technical College

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Carlton Francois