Summary
Overview
Work History
Education
Skills
Timeline
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Carlton McNorton

Baltimore,MD

Summary

Proven Security Officer with a solid background at W. R. Grace, adept in CCTV surveillance and emergency response. Excelled in creating a secure environment through meticulous incident reporting and superior customer service. Skilled in access control management, utilizing a proactive approach significantly enhanced facility safety, achieving a notable reduction in security breaches.

Overview

35
35
years of professional experience

Work History

Security Officer

W. R. Grace
06.2007 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Checked and verified photo identification prior to granting facility access.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Monitored CCTV cameras and alarm systems for security breaches.

Security Console Operator

Chevy Chase Bank
10.1989 - 12.2005
  • Contributed to a secure facility by conducting thorough background checks on all personnel requesting access.
  • Augmented situational awareness during high-profile events through close coordination with event organizers and other stakeholders involved in event planning efforts.
  • Mitigated risks associated with unauthorized entry attempts through prompt identification and resolution of any breaches in perimeter security.
  • Collaborated with management to create comprehensive training programs for new Security Console Operators, ensuring consistency in procedures across teams.
  • Maintained an efficient security console by keeping accurate records of visitors, deliveries, and other activity logs.

Education

Some College (No Degree) - Accounting

Morgan State University
Baltimore, MD

High School Diploma -

Wilde Lake High School
Columbia, MD
06.1978

Skills

  • Report Writing
  • Incident Reporting
  • Security Guard License
  • General security
  • CCTV Monitoring
  • CCTV Surveillance
  • Emergency Response
  • Access Control
  • Visitor tracking
  • Access Control Management

Timeline

Security Officer

W. R. Grace
06.2007 - Current

Security Console Operator

Chevy Chase Bank
10.1989 - 12.2005

Some College (No Degree) - Accounting

Morgan State University

High School Diploma -

Wilde Lake High School

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Carlton McNorton