Carlton Montgomery
Summary
Hardworking machine operator well-versed in keeping components running at peak levels to produce high-quality products. Comfortable working alone or with team members to identify and resolve the customers needs with expert approach to tackling tasks to maintain a exceptional workplace.
Overview
4
4
years of professional experience
Work History
Machine Operator
Nemera
Buffalo Grove
05.2025 - 02.2026
- Operated machinery to produce components for pharmaceutical packaging.
- Monitored equipment performance and escalated issues to supervisors for timely resolution.
- Adhered to safety protocols while handling production materials.
- Inspected finished products to uphold quality standards and reduce defects.
- Collaborated with team members to ensure efficient workflow.
- Trained new employees on basic machine operation tasks.
- Performed routine maintenance on machines to maintain optimal operational efficiency.
- Observed machine operations to detect any problems or defects in the finished product.
- Collaborated with other departments when necessary for successful completion of projects.
Machine Operator/Forklift Operator
First Team Staffing
Tampa
10.2024 - 04.2025
- Operated machinery to support production processes at First Team Staffing.
- Monitored equipment performance and reported issues promptly to supervisors.
- Maintained a clean and organized work area to ensure safety and efficiency.
- Loaded and unloaded materials for production runs following safety protocols.
- Conducted routine maintenance checks on equipment to ensure optimal performance.
- Collaborated with team members to meet daily production goals effectively.
- Followed company guidelines for quality control throughout the manufacturing process.
- Ensure that safety guidelines are followed at all times while operating machinery.
- Inspect finished workpieces to ensure conformance with specifications.
- Record production information such as quantities produced and materials used on daily logs.
- Monitored and observed production line to watch for pile-ups and jams.
- Performed daily inspections of plant systems, identifying potential problems and taking corrective action as needed.
- Operated forklifts to transport materials within the warehouse efficiently.
- Loaded and unloaded shipments following established safety protocols.
- Maintained cleanliness of forklift and work area for safety compliance.
Physical Therapy
Unemployed
Tampa
05.2024 - 10.2024
- Researched projects related to advances in physical therapy practices.
- Maintained current knowledge of advances in physical therapy practices by attending continuing education courses.
- Assisted in physical therapy exercises to help improve mobility, strength, balance and coordination.
Concession Stand Worker/Guest Service Representative
Amalie Arena - Home Of The Tampa Bay Lightning
Tampa
12.2023 - 05.2024
- Delivered exceptional customer service to enhance fan experience at games.
- Greeted customers and provided excellent customer service.
- Prepared and served food and beverages to customers at Amalie Arena.
- Operated point-of-sale system for processing customer transactions efficiently.
- Operated a cash register to process payments for food items.
- Maintained cleanliness and organization of concession stand area during events.
- Ensured the cleanliness of the concession stand area by wiping down surfaces and cleaning up spills.
- Adhered to health and safety standards for food handling and sanitation practices.
- Managed inventory levels, restocking supplies as needed throughout events.
- Performed opening, closing duties including setting up, breaking down equipment and cleaning work areas.
- Collaborated with team members to ensure smooth operations during busy periods.
- Followed established restaurant practices and procedures, delivering food that met quality standards.
- Maintained neat, well-groomed appearance, impeccable personal hygiene, hair restraint and minimal jewelry to meet company standards.
Customer Service Representative
Nordstrom
Clearwater
05.2023 - 11.2023
- Assisted customers with product inquiries and service needs.
- Handled returns and exchanges efficiently to ensure customer satisfaction.
- Processed transactions accurately using point-of-sale systems.
- Maintained product displays and organized merchandise on the sales floor.
- Provided support during events and promotions, engaging customers effectively.
- Resolved customer complaints calmly and professionally, ensuring positive outcomes.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer complaints promptly and efficiently.
- Identified opportunities for upselling additional products or services based on customer needs.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
Customer Service
Champs Sporting Goods
Clearwater
06.2022 - 05.2023
- Ensured proper customer service standards were met.
- Attended training sessions for new representatives on product knowledge, sales techniques, and customer service skills.
- Provided excellent service while upholding company policies.
- Provided guidance on complex customer service issues.
- Operated cash registers.
- Greeted guests and provided friendly customer service.
- Managed returns efficiently.
Education
Some College (No Degree) -
St. Petersburg College
Clearwater, FLSkills
- Equipment operation
- Machine maintenance
- Quality control
- Safety compliance
- Inventory management
- Computer skills
- Strong work ethic
- OSHA certification
- Forklift and pallet jack operation
- Power and hand tools
- Team collaboration
Timeline
Machine Operator
Nemera
05.2025 - 02.2026
Machine Operator/Forklift Operator
First Team Staffing
10.2024 - 04.2025
Physical Therapy
Unemployed
05.2024 - 10.2024
Concession Stand Worker/Guest Service Representative
Amalie Arena - Home Of The Tampa Bay Lightning
12.2023 - 05.2024
Customer Service Representative
Nordstrom
05.2023 - 11.2023
Customer Service
Champs Sporting Goods
06.2022 - 05.2023
Some College (No Degree) -
St. Petersburg College