Carlton Thompson
Columbia,United States
Summary
As a head bartender, I'm the orchestrator of a bustling symphony, conducting the harmonious blend of service, ambiance, and libations that define the bar experience. My role encompasses myriad responsibilities, from overseeing operations and managing staff to ensuring exceptional customer satisfaction and driving profitability.
Overview
24
24
years of professional experience
Work History
Head Bartender
Red Lobster Seafood Restaurant
Cayce , SC
2017.09 - Current
- Assigned bartenders to specific tasks and duties throughout the shift.
- Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
- Ordered necessary supplies such as glassware and garnishes when needed.
- Enforced responsible alcohol consumption among customers by ensuring that no one was over-served or served underage patrons.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
Bartender
Mellow Mushroom Pizza Bakers
Colum , SC
2007.07 - 2017.06
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Server
Damon's
Columbia , SC
2000.06 - 2005.06
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Education
Bachelor of Arts - Economic And Political Science
University of South Carolina - Columbia
Columbia, SC2012-12
Skills
- Reconciling cash drawers
- Knowledge of spirits
- Safe alcohol service
- Team leadership abilities
- Customer Service
- Sanitation
- Cost Control
- Order Management
- New Hire Training
Affiliations
- Guitar
- Black Belt Tang Soo Do
References
- Chris Mahan - Red Lobster South East Region Manager - 803-439-4137
Timeline
Head Bartender
Red Lobster Seafood Restaurant
2017.09 - Current
Bartender
Mellow Mushroom Pizza Bakers
2007.07 - 2017.06
Server
Damon's
2000.06 - 2005.06
Bachelor of Arts - Economic And Political Science
University of South Carolina - Columbia
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