Carl Ulicious Oglesby
Saint Albans
Summary
Dedicated maintenance professional with a strong background at Gotham Mini Storage, excelling in cleanliness and safety standards. Proficient in locksmith skills and customer service, I effectively managed inventory and conducted inspections, enhancing operational efficiency and customer satisfaction. Committed to maintaining high-quality environments through proactive maintenance and effective communication.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Maintenance /Building Porter
Gotham Mini Storage
04.2023 - 10.2025
- Maintained cleanliness and organization of storage facility to enhance customer experience.
- Assisted with inventory management, ensuring accurate tracking of items stored on-site.
- Conducted routine inspections to identify maintenance needs, improving overall safety standards.
- Responsible for cutting auction locks or locks that needed to be remove via customers' request
Maintenance Technician
The College of New Rochelle
02.2014 - 03.2020
- Maintained cleanliness and sanitation standards across school facilities.
- Operated cleaning equipment, including floor scrubbers and vacuums, effectively and safely.
- Coordinated waste disposal and recycling processes to uphold environmental standards.
- Developed efficient cleaning schedules to optimize workflow during school hours.
- Maintained a clean and safe environment by performing daily janitorial tasks such as sweeping, mopping, and sanitizing surfaces.
Call Center Representative
Cablevision
01.2010 - 02.2013
- Managed high-volume inbound calls, delivering exceptional customer service and resolving inquiries efficiently.
- Implemented quality assurance measures, enhancing call accuracy and customer satisfaction ratings.
- Developed effective communication strategies to address customer concerns and provide tailored solutions.
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
Education
High School Diploma -
Benjamin Cardozo
Queens, NYSkills
- Maintenance
- Painting and patching
- Cleaning expertise
- Security awareness
- Snow removal
- Building codes
- Locksmith skills
- Groundskeeping experience
- Basic plumbing
- Customer service focus
Certification
OSHA 10
OSHA 30
Timeline
Maintenance /Building Porter
Gotham Mini Storage
04.2023 - 10.2025
Maintenance Technician
The College of New Rochelle
02.2014 - 03.2020
Call Center Representative
Cablevision
01.2010 - 02.2013
High School Diploma -
Benjamin Cardozo