Summary
Overview
Work History
Education
Skills
Community Involvement
Timeline
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Carly Carman

Jr. Operations Manager
Lancaster,PA

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Assistant Manager

Regal Cinemas
Lancaster, PA
07.2021 - Current
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Recognized staff for contributions to company success to foster engagement and increase productivity.
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Compiled training handbook and related course materials.

Temp Worker

Robert Half Staffing Agency
Lancaster, PA
11.2020 - 07.2021
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Audited data to verify accuracy, quality and compliance audits with standards.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.

Performer

Bloomsburg Theatre Ensemble
Bloomsburg, PA
10.2019 - 04.2020
  • Performed humorous and serious interpretations of emotional actions and situations, using body movements and gestures.
  • Captured audience by channeling and exhibiting emotions, resulting in audience laughter, crying, excitement, shock and fear.
  • Learned scripts to understand characters' relationships and develop role interpretations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Prepared variety of different written communications, reports and documents.

Education

Bachelor of Arts - Theatre Performance

Bloomsburg University of Pennsylvania
Bloomsburg, PA
08.2014 - 05.2018

Skills

Business administration

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Community Involvement

  • Fostered an accessible and thriving online community of over 2,500+ members by monitoring activity and enforcing community guidelines
  • Collaboratively raised over $5,000 for social impact causes by implementing creative community events

Timeline

Assistant Manager

Regal Cinemas
07.2021 - Current

Temp Worker

Robert Half Staffing Agency
11.2020 - 07.2021

Performer

Bloomsburg Theatre Ensemble
10.2019 - 04.2020

Bachelor of Arts - Theatre Performance

Bloomsburg University of Pennsylvania
08.2014 - 05.2018

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Carly CarmanJr. Operations Manager