Carly Case

EVS (Environmental Services) Technician at Metz Culinary Management, providing critical support in maintaining a clean, safe, and healthy environment within a hospital setting. Key responsibilities included:

• Cleaning and disinfecting patient rooms and other high-risk areas to prevent the spread of infection, and ensure compliance with hospital protocols.
• Utilizing specialized cleaning equipment and techniques to sanitize surfaces, floors, and equipment, adhering to strict infection control standards.
• Managing and disposing of bio-hazardous waste, hazardous materials, and recyclables in accordance with hospital policies and regulatory requirements.
• Collaborating with hospital staff, including nurses and physicians, to ensure seamless service, and maintain a clean, organized environment that supports patient care.
• Identifying and reporting maintenance needs, contributing to the overall upkeep and maintenance of hospital facilities and equipment, and ensuring a safe and healthy environment for patients, visitors, and staff.

Restaurant Team Member at The B.A. Colonial, with a strong background in providing excellent customer service and supporting kitchen operations. Proven ability to work effectively in a fast-paced environment, with experience in multiple roles, including:

• Hostess: managed reservations, seating, and wait lists to ensure a smooth dining experience.
• Waitress: delivered high-quality service, took orders, and served food and beverages with attention to detail.
• Food Expediter/Runner: coordinated food delivery from the kitchen to the dining area, ensuring timely and accurate service.
• Prep Cook: prepared ingredients, assisted with meal preparation, and maintained a clean and organized kitchen environment.
• Line Cook: cooked and plated dishes to perfection, working efficiently to meet high-volume demands.
• Dishwasher: maintained a clean and sanitary kitchen environment, ensuring compliance with health and safety standards.

Warehouse Associate III at UPS Supply Chain Solutions, with expertise in utilizing technology and equipment to drive efficient inventory management and order fulfillment. Key responsibilities included:

• Conducting weekly cycle counts and inventory audits using an RF scanner to ensure accurate inventory levels, and identify discrepancies.
• Operating an order picker to efficiently navigate and access inventory in a fast-paced warehouse environment.
• Utilizing the RF scanner to receive, stock, and ship inventory, as well as to perform inventory audits and cycle counts.
• Collaborating with the warehouse team to identify and resolve inventory discrepancies, and implementing process improvements to optimize inventory accuracy.
• Additionally, providing support with order picking and shipping operations, including picking and packing orders, loading and unloading shipments, and ensuring timely and accurate delivery of customer orders.

Customer Service Team Member at KFC Corp, delivering high-quality service, and ensuring a positive customer experience in a fast-paced restaurant environment. Key responsibilities included:

• Greeting customers, taking orders, and processing transactions accurately and efficiently, utilizing a point-of-sale system to manage sales and inventory.
• Providing exceptional customer service, responding to customer inquiries, and resolving issues in a professional and courteous manner.
• Maintaining a clean and welcoming store environment, including the dining area, kitchen, and exterior, to ensure a positive customer experience.
• Working effectively as part of a team to achieve sales goals, manage inventory, and maintain high standards of quality and customer satisfaction.
• Additionally, assisting with food preparation, packaging, and presentation, as well as operating a drive-thru window, to ensure seamless service and meet customer demands.