Summary
Overview
Work History
Education
Skills
Certification
Timeline
TruckDriver

Carly Cook

Chambersburg,PA

Summary

Highly experienced employee known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Staples
01.2023 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Server

Daylida's Bar And Grill
03.2021 - 03.2022
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

High School Diploma -

Chambersburg Area Senior High School
Chambersburg, PA
05.2024

Skills

  • Product Sales
  • Customer Needs Assessment
  • Inventory Control
  • Time Management
  • Problem-solving skills
  • Outgoing Personality
  • Goal-Oriented
  • Analytical Thinking
  • Customer Assistance
  • Reliable and punctual

Certification

  • Certified Sales Associate, Staples - January 2023 - Now

Timeline

Sales Associate

Staples
01.2023 - Current

Server

Daylida's Bar And Grill
03.2021 - 03.2022

High School Diploma -

Chambersburg Area Senior High School

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Carly Cook