Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Carly Cornelsen

Garden City,MO

Summary

Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Home Health Aide

United Energy Workers Healthcare
Overland Park, KS
09.2024 - Current
  • Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Managed patient transportation and appointment scheduling.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately.
  • Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
  • Prepared meals and snacks according to prescribed diets.
  • Accompanied clients to doctors' offices or on other trips outside home.
  • Changed bed linens and maintained a clean living environment for the client's safety.
  • Recorded daily notes about client conditions, treatments provided and progress made.

Hairstylist

Classic Beauty Lounge LLC
Harrisonville, MO
08.2024 - Current
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Upsold additional services when appropriate to increase sales volume.
  • Organized scheduling of appointments throughout the day.
  • Demonstrated knowledge of health and safety regulations in the workplace.
  • Kept work stations clean and sanitized scissors, combs and other styling tools.
  • Greeted customers, answered phones and booked appointments.

Carhop Server

Sonics Drive In
Harrisonville, MO
09.2020 - 09.2023
  • Processed payments for meals using cash registers or point-of-sale systems.
  • Followed proper procedures for operating kitchen equipment safely.
  • Responded quickly to customer requests for drinks refills or additional items.
  • Assisted other team members when needed during busy times or special events.
  • Answered product and order questions accurately and professionally.
  • Trained new employees to perform duties.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Performed vehicle-side service with a smile, enhancing the dining experience.
  • Ensured that all orders were accurate and complete before serving them to customers.
  • Handled customer complaints with professionalism, aiming for immediate resolution.
  • Processed payments, handling cash and credit transactions with precision.

Education

Cosmetology License - Cosmetology

Z Hair Academy
Lee's Summit, MO
07-2024

High School Diploma -

Harrisonville High School
Harrisonville
05-2023

Skills

  • Client documentation
  • Patient transportation
  • Safety procedures
  • First aid and safety
  • Light housekeeping
  • Schedule management
  • Vital signs monitoring
  • [State] Driver's license
  • Meal preparation
  • Meeting deadlines
  • Accuracy and precision
  • Client relationship building
  • Schedule coordination
  • Efficient coordination
  • Retail sales
  • Strong customer service
  • Customer service and assistance
  • Task prioritization
  • Data entry
  • Customer service

Certification

  • CPR Certified
  • Licensed Cosmetologist
  • Certified Lash Tech
  • Certified Bellamy Extension stylist
  • Certified Sunlights Balayage Stylist

Timeline

Home Health Aide

United Energy Workers Healthcare
09.2024 - Current

Hairstylist

Classic Beauty Lounge LLC
08.2024 - Current

Carhop Server

Sonics Drive In
09.2020 - 09.2023

Cosmetology License - Cosmetology

Z Hair Academy

High School Diploma -

Harrisonville High School

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Carly Cornelsen