Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Scheduling Coordinator
Boulder Surgery Center
Boulder, CO
06.2021 - Current
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Set up Surgical appointments with customers.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Scheduled procedures, surgeries and doctor appointments for average of 25 patients per daily.
- Coordinated materials supply with vendors to maintain efficient operations and meet schedule deadlines.
- Verified system information for accuracy and integrity and filled in gaps by conducting research and reaching out to customers or internal personnel.
- Verified insurance coverage and obtained pre-authorizations.
- Expertly managed planning, scheduling and coordination of outpatient procedures.
- Checked patients in and out and collected payments.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Obtained payments from patients and scanned identification and insurance cards.
- Organized patient files and streamlined operations to improve efficiency.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Documented all communication with applicants and inputted information into system using [Software].
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Obtained and logged accurate patient insurance and demographic information for use by insurance providers and medical personnel.
- Reached out to insurance carriers to obtain prior authorization for testing and procedures.
- Verified eligibility and compliance with authorization requirements for service providers.
- Reviewed insurance coverage for patients to determine which party was liable for payment.
Medical Office Assistant
Allpria Healthcare
03.2020 - 05.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Received, recorded and filed medical payments by check, cash and credit card.
- Used Athena to schedule appointments for doctor visits and procedures.
- Called and faxed pharmacies to submit prescriptions and refills.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
- Received, recorded and addressed incoming and outgoing communication via telephone and email.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained pre- and post-treatment vital signs and weight.
- Verified appropriate lab couriers picked up collected lab specimens.
- Entered procedure codes and diagnosis codes into medical billing software.
Education
High School Diploma -
05.2001
Skills
- Patient Registration
- Confidentiality Requirements
- Customer Support
- Calendar Coordination
- Data Entry
- Critical Thinking
- Medical Terminology
- Schedule Management
- Effective Multitasking
- Insurance Verification
- Medical Billing
- Patient Scheduling
- Benefit Eligibility Management
- Attention to Detail
- Administrative Duties
- Phone Inquiries
- Friendly and Relatable
- Diligent Follow Through
- Clerical Support
- Patient Relations
- Online Systems
- Coverage Determination
- Eligibility Determinations
- Premium Collection
- Health Insurance Industry Knowledge
- Analytical and Critical Thinking
- Outpatient Procedures
- Registration Paperwork
- Patient Registration
- Patient Registration
- Patient Registration
- Patient Registration
Timeline
Scheduling Coordinator - Boulder Surgery Center
06.2021 - Current
Medical Office Assistant - Allpria Healthcare
03.2020 - 05.2021
Jefferson High School - High School Diploma,
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