Dynamic Sales Associate dedicated to delivering exceptional customer service and driving sales growth. Strong team player skilled in building customer relationships. Persuasive and amiable, with a track record of exceeding performance standards and sales targets.
Overview
8
8
years of professional experience
Work History
Sales Associate
Faucets N Fixtures
Encinitas, CA
05.2024 - Current
A high-touch service approach suited for luxury clientele, including interior designers, architects, builders, and discerning homeowners.
Educate clients on luxury plumbing brands and their features through clear and professional communication, both in person and via phone and email.
Deep understanding of luxury plumbing brands and familiarity with materials, functionality, and installation requirements.
Understanding the fundamental principles of kitchen and bath design, including layout flow, style matching, and color palettes. Familiarity with current design trends, such as modern, transitional, and traditional styles.
PROJECT COORDINATOR
BEN LELAND CONSTRUCTION, INC.
Encinitas, CA
04.2023 - 03.2024
Lead designer overseeing projects from conceptual design to installation, conducting impactful face-to-face client meetings, presenting conceptual designs, managing material schedules, and coordinating vendors.
Managed construction deadlines and schedules, overseeing project execution through efficient purchasing, regular site walks, and consistent communication with subcontractors.
Initiated process revamp to streamline operations, systematically organizing digital assets, enhancing drawing documentation, and optimizing print materials for improved efficiency and workflow.
INTERIOR DESIGNER
CHARLES TAYLOR INTERIOR DESIGN
Solana Beach, CA
04.2021 - 03.2023
Directed the timely execution of 10 to 12 concurrent projects, encompassing luxury residential kitchen and bathroom refurbishments, whole-home restorations, custom furnishings, and decorative elements.
Led the design process, creating detailed documentation, producing drawings and elevations, sourcing premium materials, and designing custom millwork and furniture.
Demonstrated clear and compelling design communication, leading meetings with clients, vendors, contractors, and subcontractors, and building long-term relationships that drove repeat and referral clientele.
SHOWROOM LIAISON
PINDLER, INC.
San Diego, CA
10.2020 - 04.2021
Successfully met the annual sales quota in 8 months by educating designers and clients on the applications of textiles, providing targeted advice, and selecting fabrics within budget and lead times.
Cultivated and nurtured relationships with To-The-Trade vendors and interior designers using consultative selling techniques that resulted in an 18% increase in repeat business year over year.
Developed marketing strategies that fostered greater interaction, outreach, and promotions, driving a significant 10% increase in new clients.
INTERIOR DESIGN COORDINATOR
MOTIVATIONAL SYSTEMS, INC.
San Diego, CA
10.2017 - 12.2019
Created mood boards and sourced furnishings for leasing and sales offices, utilizing target market analysis while adhering to client budgets and schedules.
Managed procurement for a team of 4 to 5 Account Executives, processing orders, and coordinating logistics with stakeholders to ensure timely delivery.
Curated design resource library by reaching out to industry vendors and coordinating product lunch-and-learns with vendors, resulting in a 20% rise in new product sales.
Education
Bachelor's Degree - Social Work (BSW)
CALIFORNIA STATE UNIVERSITY SACRAMENTO
Sacramento, CA
05.2014
Some College (No Degree) - Interior Design
DESIGN INSTITUTE OF SAN DIEGO
San Diego, CA
Skills
Proficient in Microsoft 365 and Teams
Strong verbal and visual communication skills
Excellent time management and organizational abilities