Versatile Communications Coordinator with a proven track record in social media strategy, revenue growth through affiliate marketing, and front-end development. Committed to elevating brand experiences and driving engagement across digital channels.
Overview
9
9
years of professional experience
Work History
Brand Strategist
Clara Sunwoo
09.2021 - Current
Managed and enhanced social media content, attracting new customer relationships with key influencers to expand brand awareness and visibility
Developed and executed an affiliate program with social media influencers and content creators, driving over $200,000 in revenue within a single fiscal year
Executed targeted email marketing campaigns using Mailchimp and Klaviyo, attracting new customers during brand campaigns while achieving and maintaining an open rate of 60% or higher
Revitalized e-commerce product listings and implemented site enhancements, resulting in a measurable increase in sales and improved user navigation
Tailored Shopify themes with custom design elements and functionality, utilizing HTML5, CSS3, JavaScript, and Liquid to improve overall user experience, reinforce brand identity, and optimize SEO.
Frontend Developer
Panavision
03.2023 - 06.2023
In collaboration with a senior developer, contributed to the front-end development of an internal tool, enhancing user experience and interface design consistency.
Office Manager
Brooklyn Bow Wow
11.2018 - 03.2020
Oversaw operations and personnel management for a team of 30+ employees, handling full recruitment, onboarding, and training lifecycle to ensure high service standards
Sustained positive and professional relationships with a client base of over 100, consistently ensuring satisfaction and loyalty in a fast-paced dog walking business.
Department Manager
Urban Outfitters
09.2014 - 09.2017
Led a team of 21, including a team leader and sales associates, and conducted inventory and sales analysis to inform management and budgetary decisions