Community Service
Carly Downes
Digital Art/Media
Burlington,VT
Summary
Creative Media/ Communications major seeking opportunities focused on specialty of Digital Art where I can put my education, commitment to succeed and people skills to work! Currently in my Senior year at Champlain College in Burlington, VT. and anxiously expecting to receive a Bachelor of Fine Arts degree in May of 2023.
Current GPA is a 3.30.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Dog Daycare Attendant
Play Dog Play
Burlington , VT
2022.05 - 2023.07
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Kept cages, kennels, play yards and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Carried out day-to-day duties accurately and efficiently.
Customer Service Associate
Ann Roche Casual Furniture
Burlington , VT
2021.06 - 2021.08
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Responded to customer calls and emails to answer questions about products and services.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Animal Daycare Attendant
PetPals
Woburn , MA
2017.06 - 2019.05
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animal behavior and completed examinations to identify illnesses, injuries or potential diseases.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Kept cages, kennels, play yards and grooming areas neat and clean.
Education
Bachelor of Arts - Creative Media/Communications
Champlain College
Burlington, VT 2019.08 - Current
Skills
Adobe Creative Suite
undefinedInterests
Travel
Music
Timeline
Dog Daycare Attendant
Play Dog Play
2022.05 - 2023.07
Customer Service Associate
Ann Roche Casual Furniture
2021.06 - 2021.08
Bachelor of Arts - Creative Media/Communications
Champlain College
2019.08 - Current
Animal Daycare Attendant
PetPals
2017.06 - 2019.05
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