Compassionate professional accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care.
Overview
5
5
years of professional experience
Work History
CNA
Iron County Medical Care Facility
Crystal Falls
01.2024 - Current
Monitored food intake and output as directed by nursing staff.
Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Made sure all ADLs were completed.
Ensured compliance with HIPAA regulations regarding confidentiality of information.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Participated in educational programs designed to improve knowledge of health care practices.
Assisted patients in ambulation and transfers using proper body mechanics.
Provided emotional support to family members during difficult times.
Assisted with range of motion exercises and other rehabilitative activities per physician orders.
Observed and reported unusual symptoms and changes to charge nurse.
Answered signal lights, bells or intercom systems to determine resident needs.
Front Desk Receptionist
Lac O' Seasons Resort
Iron River
07.2020 - 06.2024
Handled sensitive information in a confidential manner.
Coordinated company events with venues and advised staff of pertinent details.
Assisted in the management of the company's social media accounts.
Responded to inquiries and room requests made online, by phone, and via email.
Performed basic bookkeeping tasks and issued invoices as needed.
Resolved any customer complaints or issues in a timely fashion following established protocols.
Greeted customers warmly and made them feel welcome.
Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
Handled payment processing and provided customers with receipts and proper bills and change.
Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
Education
Some College (No Degree) - Associate Degree of Nursing
Bay De Nocc Community College
Escanaba, MI
Skills
Clinical documentation
Maintaining confidentiality
Dressing assistance
End-of-life care
Vital signs monitoring
Multitasking and organization
Problem-solving
HIPAA compliance
Physical stamina
Health monitoring
Basic life support
Compassion and empathy
Lifting and transferring
Toileting assistance
Infection control practices
Patient care
Time management
Critical thinking
Emotional support
Active listening
Attention to detail
Feeding assistance
Patient transfers
Patient hygiene assistance
Team collaboration
Timeline
CNA
Iron County Medical Care Facility
01.2024 - Current
Front Desk Receptionist
Lac O' Seasons Resort
07.2020 - 06.2024
Some College (No Degree) - Associate Degree of Nursing