Passionate, results-driven, customer-oriented event management professional with a decade of experience in orchestrating unparalleled brand experiences for clients within the their industry. A leader with experience and the enthusiasm to lead cross-functional teams from vision to reality, creating events that are immersive and leave a lasting impression. Coupling a strategic mind with creative flair and keen detail, I thrive in establishing solid partnerships and setting the stage for expectations that will be surpassed. With an ambitious commitment to innovation and constant improvement, I am poised to bring my creative fervor to SalonCentric as the Shows and Events Manager. Let's uplift the beauty industry by inspiring audiences to make connections, learn, and engage through events, all while discovering their inner and outer beauty.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CEO and Founder
Public Societies Branding Firm
Scottsdale, AZ
02.2022 - 01.2024
Public Societies Branding Firm | February 2022 – January 2024
Drove company growth as a CEO by implementing a strategic plan that expanded product offerings to two new international markets that increased the company’s revenue by 35% over one year.
As the Founder and CEO of an agency, I was responsible for creating B2B marketing advertisements, establishing customer relations, and developing the company's brand. I am a seasoned professional who has run multiple campaigns across various social platforms including Google Ads, Facebook Ads, YouTube, and TikTok.
Skilled at creating commercial scripts, producing visual productions, and all aspects of advertisement creation, including scripting, recording, and editing; I crafted effective advertisements for platforms like Hulu and Amazon.
Orchestrated business events to create client-to-client networking opportunities, creating and running advertisement campaigns that significantly increased business and clientele by 70%.
Directed the alignment of comprehensive B2B marketing campaigns to business goals, audience insights, and market trends.
Distributed and optimized content to B2B audiences using blog posts, white papers, case studies, and various types of social media content; designed video & graphic visual elements to enhance campaign effectiveness.
Managed all client-point-of-contact initiatives for B2B marketing to ensure comprehensive service and satisfaction.
Created brand awareness and crafted compelling brand copy for B2B marketing, including website copy, email campaigns, and advertisement messaging.
Coordinated all products and deliverables for B2B advertisements to ensure a comprehensive client experience, from lead generation to long-term value.
Led across all facets of the marketing process, ensuring timely and cost-efficient execution.
Senior Event Coordinator
The Arizona Skin Bar
Scottsdale, AZ
03.2018 - 01.2022
The Arizona Skin Bar | Scottsdale, AZ | Mar 2018 - Jan 2022
Orchestrated and executed over 30 large-scale, multi-day beauty industry events, including international shows, with up to 10,000 attendees, significantly increasing global brand recognition and market reach.
Developed and maintained strategic partnerships with key stakeholders, including beauty influencers, industry experts, and corporate sponsors, enhancing event content and attendee experience.
Managed cross-functional teams across marketing, sales, creative, and technical departments to ensure cohesive event branding and seamless execution of marketing strategies.
Conducted market research to identify emerging trends in the beauty industry and integrated innovative event features, resulting in a 35% increase in post-event engagement and follow-up sales.
Oversaw the creation, customization, and configuration of event registration pages, improving user experience and efficiency in data collection, leading to a 20% faster registration process and better lead qualification.
Negotiated contracts and managed relationships with over 30 vendors, ensuring top-quality services while staying within budget constraints.
Conducted detailed post-event analyses, using attendee feedback and performance metrics to drive continuous improvement and innovation for future events.
Facilitated professional development workshops for the events team, improving skills in project management, customer service, and technology utilization.
Creative Director of Communications and Events
Goodwill Industries of Northern Arizona
Phoenix, AZ
09.2015 - 09.2018
Creative Director of Communications and Events, Goodwill Industries of Northern Arizona|September 2015-September 2018
Oversaw the development and execution of external communication strategies, enhancing the organization's reputation and ensuring impactful, cost-effective messaging targeted to specific audiences.
Acted as the primary liaison with strategic communications and public relations partners, overseeing scope development, contract management, budgeting, content review, and innovative recommendations.
Led process improvement and cost reduction initiatives by evaluating existing practices, identifying best practices, and implementing improvement plans to achieve operational goals.
Collaborated closely with the VP of Marketing/Communications and other leaders to refine the organization’s internal and external communications and public relations strategies, aligning them with business objectives and enhancing the organizational reputation among key stakeholders.
Developed holistic marketing communication strategies utilizing paid, earned, and owned channels to ensure consistent branding messages internally and externally.
Directed the planning and execution of various events, ensuring they were completed on budget and provided a positive experience for participants.
Spearheaded organic social media campaigns across multiple platforms, reinforcing the brand's messaging and engaging with key audiences.
Managed customer and community expectations through proactive engagement and collaboration with internal and external teams.
Served as a spokesperson for GCNA, representing the organization's interests and values.
Managed enterprise-wide functions in public relations, corporate communications, media relations, government relations, issue management, and executive positioning.
Crafted and refined messaging, provided training and support for representatives speaking on behalf of GCNA.
Supervised the production of all internal and external communications materials, including newsletters, web content, speeches, and reports.
Coordinated with external PR agencies and internal departments to establish success metrics for campaigns and initiatives.
Functioned as a strategic advisor to senior and executive leaders, aligning communication strategies with business goals and fostering organizational alignment and understanding.
Advised stakeholders on media strategies, influencing decisions with persuasive communication and relevant marketing data.
Managed the performance, staffing, and development of a team of approximately ten, fostering a culture of trust, collaboration, and innovation.
Played a pivotal role in driving cultural change and managing organizational transformations.
Upheld and exemplified Goodwill’s Core Values in all professional activities.
Assumed additional responsibilities as needed to support organizational goals and projects.
Education
Bachelor of Science - Marketing Management And Research
Arizona State University
Tempe, AZ
05-2014
Bachelor of Arts - Event Management
Arizona State University
Tempe, AZ
05-2010
Skills
Event Planning & Execution
Project Management
Cross-Functional Collaboration
Budget Management
Vendor & Supplier Negotiation
Event Technology & Engagement
Leadership & Team Management
Creative Problem-Solving
Customer Relationship Management
Post-Event Analysis & Evaluation
Strategic Planning & Goal Setting
Risk Management & Contingency Planning
Marketing & Promotions
Public Relations & Media Relations
Data Analysis & Reporting
Digital Marketing & Social Media Management
Presentation & Public Speaking
Time Management & Prioritization
Adaptability & Flexibility
Attention to Detail
Crisis Management & Conflict Resolution
Multitasking & Stress Management
Cultural Sensitivity & Diversity Awareness
Proficiency in Event Management Software (eg, Cvent, Eventbrite, Bizzabo)
Familiarity with Audio-Visual Equipment & Production Techniques
Knowledge of Industry Trends & Best Practices
Regulatory Compliance & Safety Standards
Continuous Learning & Professional Development
Accomplishments
Best Creative Concept - Honored at the Creative Minds Annual Gala in 2020 for the innovative use of immersive technology in event storytelling, enhancing audience engagement and brand loyalty.
Top Influencer Engagement Strategy - Awarded by the Digital Marketing Institute of Arizona State for developing and implementing an influencer partnership program that dramatically increased event reach and brand visibility across social platforms.
Excellence in Team Leadership - Received the Leadership Excellence Award in 2018 for exceptional leadership in coordinating interdepartmental teams, resulting in increased efficiency, team morale, and successful project deliveries.
Best Event Series - Recognized at the National Event Planners Conference in 2022 for curating a series of industry-specific workshops and seminars that established the company as a thought leader and educational hub in the beauty sector.
Outstanding Contribution to Brand Growth - Received in 2017 for strategic event marketing initiatives that directly contributed to a 40% year-over-year growth in brand recognition and market share for Goodwill Industries.
Certification
Certified Meeting Professional (CMP)
Digital Marketing Professional Certification
Certified Event Designer (CED)
Project Management Professional (PMP)
Sustainable Event Professional Certificate (SEPC)
Certified Brand Manager
Professional Certified Marketer (PCM)
Certified Creative Director
Social Media Marketing Certification
Certified Exhibition Manager (CEM)
Timeline
CEO and Founder
Public Societies Branding Firm
02.2022 - 01.2024
Senior Event Coordinator
The Arizona Skin Bar
03.2018 - 01.2022
Creative Director of Communications and Events
Goodwill Industries of Northern Arizona
09.2015 - 09.2018
Bachelor of Science - Marketing Management And Research