Summary
Overview
Work History
Education
Skills
Timeline
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Carly Edwards

Jacksonville,FL

Summary

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

Overview

4
4
years of professional experience

Work History

Surgical Scheduler Coordinator

Mciver Urological Clinic
Jacksonville, FL
10.2022 - Current
  • Worked with operating facilities to schedule procedures on behalf of surgeons.
  • Gathered current medical information and reviewed histories to gather details for surgeons.
  • Provided administrative support for the department by organizing paperwork, filing documents, and updating databases.
  • Scheduled and confirmed patient appointments and consultations.
  • Scheduled tests, lab work or x-rays for patients based on physician orders.
  • Communicated with patients, families, and medical staff to coordinate surgery scheduling and answer questions or concerns.
  • Arranged hospital admissions for patients as required.
  • Maintained surgical schedule by monitoring changes in patient needs, doctor schedules, and facility resources.
  • Scheduled follow-up appointments as designated by physician.
  • Entered data into the hospital's electronic health record system to update patient information.
  • Assisted surgeons with pre-operative preparation such as obtaining consent forms and gathering necessary documents.

Appointment Scheduler

Ascension Medical Group
Jacksonville, FL
05.2021 - 09.2022
  • Conveyed information to patients about arrival times and preoperative procedures.
  • Organized patient medical records and worked with insurance company representatives to obtain authorization.
  • Checked patient insurance and collected pre-authorizations from providers.
  • Routed case confirmations and made schedule updates each day.
  • Managed patient check-in and check-out procedures and processed payments.
  • Collaborated and established strong working relationships with physicians, supervisors and colleagues.
  • Coordinated work processes and routed paperwork to appropriate physicians and staff members.
  • Scheduled follow-up appointments as designated by physician.
  • Managed incoming telephone calls, took messages and directed callers to personnel.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Communicated with patients to gather intake data and verify chart information.
  • Helped patients complete paperwork and explained processes and procedures.
  • Prepared new charts, updated existing charts and managed records transfers between offices.
  • Called patients to schedule CPAP set up appointments, consistently double-checking information and availability.

Education

High School Diploma -

Center Academy- High School Diploma
Jacksonville, FL
01.2021

Skills

  • Advising Patents
  • Customer Service
  • Medical Charting
  • Time Management
  • Administrative Support
  • Critical Thinking
  • Appointment Scheduling
  • Telephone Management
  • HIPAA Compliance
  • Medical Terminology

Timeline

Surgical Scheduler Coordinator

Mciver Urological Clinic
10.2022 - Current

Appointment Scheduler

Ascension Medical Group
05.2021 - 09.2022

High School Diploma -

Center Academy- High School Diploma

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Carly Edwards