Summary
Overview
Work History
Education
Skills
Timeline
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Carly Faulk

Lafayette,LA

Summary

Dynamic and results-oriented professional with a proven track record at ALTRD STATE, excelling in customer/client relations and organizational skills. Demonstrated ability to build strong relationships and efficiently manage schedules, enhancing customer satisfaction and operational efficiency. Skilled in critical thinking and problem-solving, committed to achieving excellence in all tasks. Childcare professional with proven track record in providing nurturing and educational support to children. Adept at creating structured yet flexible environment that fosters learning and growth. Known for strong teamwork and ability to adapt to dynamic needs of families, ensuring reliability and consistency. Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Overview

10
10
years of professional experience

Work History

Private Nanny

Family
07.2023 - 05.2025
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.

Sales Associate

ALTRD STATE
08.2020 - 05.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Receptionist

Share Care USA
01.2019 - 10.2019
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Supported HR activities by assisting with recruitment process, including organizing candidate information.

Courtesy Clerk

Albertsons
08.2015 - 04.2017
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.

Education

Bachelor of Science - Psychology

McNeese State University
Lake Charles, LA
12-2024

Skills

  • Relationship building
  • Infant care experience
  • Schedule management
  • Toddler care experience
  • Positive reinforcement
  • Social skill development
  • Household management
  • Critical thinking
  • Organizational skills
  • Telephone skills

Timeline

Private Nanny

Family
07.2023 - 05.2025

Sales Associate

ALTRD STATE
08.2020 - 05.2021

Receptionist

Share Care USA
01.2019 - 10.2019

Courtesy Clerk

Albertsons
08.2015 - 04.2017

Bachelor of Science - Psychology

McNeese State University

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Carly Faulk