Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Carly Fichtner

West Bend,WI

Summary

Collaborative Humanities student offering strong analytical and problem-solving abilities with high attention to detail. Well-versed in creating PowerPoint presentations and updating databases. Diplomatic and tactful with professionals and non-professionals at various levels.

Overview

4
4
years of professional experience

Work History

Team Member

Crumbl Cookies
Grafton, WI
06.2023 - Current
  • Maintained a clean and organized work area throughout shift.
  • Operated cash registers to process payments from customers.
  • Greeted customers upon entering the store with friendly demeanor.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Addressed customer needs, responding to specific requests.
  • Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
  • Assisted customers with product selection and ordering process.

Academic Technology Services Technician

University of Wisconsin-Green Bay
Green Bay, WI
03.2022 - Current
  • Replaced defective components or parts as needed.
  • Maintained records of repairs, calibrations, and tests performed on equipment.
  • Managed quality control and maintained high level of customer satisfaction.
  • Followed safety practices to safeguard against injury and damage to property.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Conducted preventive maintenance procedures according to established schedules.
  • Trained customers on proper operation, maintenance, and safety of newly installed equipment.
  • Delivered on-the-job training and development initiatives to new hires and contractors.

Server

Texas Roadhouse
West Bend, WI
12.2020 - 08.2022
  • Provided excellent customer service to ensure satisfaction.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Education

Bachelor of Arts - Humanities-Ancient And Medieval Studies

University of Wisconsin - Green Bay
Green Bay, WI
12-2024

Skills

  • Website Maintenance
  • Photography
  • Adaptability and Flexibility
  • Analytical Thinking
  • Decision-Making
  • Problem-Solving Abilities
  • Attention to Detail
  • Team Building
  • Task Prioritization
  • Documentation
  • Relationship Building
  • Multitasking
  • Team Collaboration
  • Professional Demeanor

Affiliations

  • Art
  • Music
  • Advocacy

References

References available upon request.

Timeline

Team Member

Crumbl Cookies
06.2023 - Current

Academic Technology Services Technician

University of Wisconsin-Green Bay
03.2022 - Current

Server

Texas Roadhouse
12.2020 - 08.2022

Bachelor of Arts - Humanities-Ancient And Medieval Studies

University of Wisconsin - Green Bay

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Carly Fichtner