Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carly Gatto

Spotsylvania,Virginia

Summary

Experienced office management and administration professional experienced in optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader that blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams to ensure operational and service excellence.

Overview

4
4
years of professional experience

Work History

Office Manager

Helzberg Diamonds
02.2021 - Current
  • Maintained sales goals and other sales related goals, while managing office staff and administrative tasks.
  • Created, maintained, and updated filing systems for paper and electronic documents.
  • Oversaw office inventory activities by ordering supplies, stocking cases with coordinating merchandise, and receiving shipments of merchandise.
  • Trained new hires on company processes while managing employees to achieve maximum production.
  • Recruited, interviewed, and hired employees and implemented mentoring program to promote positive feedback and engagement throughout 8 week training process in collaboration with senior manager.
  • Opened and closed locations, and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Reported to senior management on organizational performance and progress toward store sales and repair goals.
  • Created schedules and monitored payroll each week.

Part Time Sales Associate

Helzberg Diamonds
03.2019 - 02.2021
  • Continuously met or exceeded sales goals and other necessary goals.
  • Contacted customers daily to remind them of necessary services and inform them of upcoming promotions.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked cases to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Managed efficient cash register operations.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Education

Bachelor of Science - Early Education

Old Dominion University
Norfolk, VA
05.2024

Certificate - General Education

Germanna Community College
Locust Grove, VA
05.2020

Skills

  • Critical Thinking
  • Effective Listening
  • Technology Implementation
  • Policy Implementation

Timeline

Office Manager

Helzberg Diamonds
02.2021 - Current

Part Time Sales Associate

Helzberg Diamonds
03.2019 - 02.2021

Bachelor of Science - Early Education

Old Dominion University

Certificate - General Education

Germanna Community College

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Carly Gatto