Carly Gede
Bel Air
Summary
Dynamic Billing and Insurance Specialist at Miranda Family Dentistry, adept at streamlining billing operations and enhancing patient satisfaction. Proven expertise in insurance coordination and financial recordkeeping, coupled with strong communication skills. Successfully improved efficiency in billing processes, ensuring compliance and confidentiality while fostering a collaborative healthcare environment.
Overview
12
12
years of professional experience
Work History
Billing and Insurance Specialist
Miranda Family Dentistry
BEL AIR
06.2019 - Current
- Coordinated patient scheduling and insurance to ensure seamless billing processes.
- Streamlined monthly billing operations, improving efficiency and accuracy.
- Facilitated patient payments while maintaining precise financial records.
- Supported clinical staff to promote a collaborative healthcare environment.
- Delivered exceptional patient service while managing multiple office responsibilities.
- Reviewed insurance policies for compliance with regulations.
- Participated in training programs to enhance skills in underwriting and product development.
- Monitored regulatory changes affecting business lines and ensured data confidentiality.
Executive Recruiter
Cornerstone Recruiting
Forest Hill
01.2025 - 05.2025
- Created detailed job postings that accurately reflect the roles, responsibilities and requirements of each position.
- Developed and implemented a comprehensive recruitment strategy to identify, attract and retain qualified candidates.
- Collaborated with hiring managers to identify staffing needs and develop job descriptions.
- Provided guidance to hiring managers on best practices for interviewing techniques and selection criteria.
- Maintained accurate records on all recruiting activity including job postings, resumes received, interviews conducted and hires made.
- Managed applicant tracking system database to track all candidate information throughout the recruitment process.
Bartender
Evolved Hospitality
01.2022 - 07.2024
- Ensured satisfaction and loyalty by delivering exceptional guest service.
- Optimized time and resources by managing efficient venue setup and breakdown.
- Fostered repeat business through enhanced guest experiences with proactive service.
- Prepared beverages according to established recipe standards for quality.
- Provided excellent customer service by greeting customers promptly.
Brand Ambassador
MKTG, Maryland
01.2016 - 01.2022
- Enhanced brand visibility through engaging sampling events at key locations.
- Educated consumers on product features, boosting brand awareness.
- Facilitated interactive sessions, fostering strong customer relationships.
- Delivered impactful presentations, leading to increased product interest.
- Collaborated with teams to optimize event strategies and outcomes.
Cocktail Server/ Bartender
Hollywood Casino
01.2017 - 01.2018
- Crafted diverse cocktails, ensuring flavor consistency and presentation adherence.
- Managed high-volume bar, efficiently serving patrons and processing transactions.
- Maintained organized bar area, restocking supplies and tracking inventory.
- Collaborated with staff to promote events, enhancing guest experience.
Server/Bartender/Bar Manager/Corporate Trainer
Delmar Kilt
White Marsh
01.2013 - 01.2018
- Welcomed guests, enhancing their experience from arrival to departure.
- Promoted from Hostess to Bartender due to outstanding service.
- Trained new hires in policies, systems, and customer service.
- Implemented alcohol safety procedures to manage guest intoxication.
- Elevated guest experience from initial greeting to final interaction, fostering loyalty and repeat visits through personalized service and attentive care.
Education
Associates Degree - Business Communication
Harford Community College
Bel Air, MD01.2015
High School Diploma -
C. Milton Wright High School
Bel Air, MD01.2013
Skills
- Verbal communication
- Written communication
- Phone communication
- Listening
- Customer satisfaction
- Time management
- Scheduling
- Multitasking
- Quick learning
- POS systems
- Cash handling
- Bartending
- Hospitality
- Dental billing
- Insurance coordination
- Event management
- Sales
- Inventory management
- Data entry
- Conflict resolution
- Team collaboration
- Patient advocacy
- Process improvement
- Attention to detail
- Billing procedures
- Insurance verification
- Regulatory compliance
- Financial recordkeeping
- Data confidentiality
- Customer service
- Patient scheduling
- Recruitment strategies
- Problem solving
- Communication skills
- Detail orientation
- Account management
- Documentation
- Reporting
- Client needs analysis
- Client relations
- CRM software
- Leads prospecting
- Insurance law
- Professionalism and ethics
Timeline
Executive Recruiter
Cornerstone Recruiting
01.2025 - 05.2025
Bartender
Evolved Hospitality
01.2022 - 07.2024
Billing and Insurance Specialist
Miranda Family Dentistry
06.2019 - Current
Cocktail Server/ Bartender
Hollywood Casino
01.2017 - 01.2018
Brand Ambassador
MKTG, Maryland
01.2016 - 01.2022
Server/Bartender/Bar Manager/Corporate Trainer
Delmar Kilt
01.2013 - 01.2018
Associates Degree - Business Communication
Harford Community College
High School Diploma -
C. Milton Wright High School
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