Excel
Carly Gerretsen
Buffalo,NY
Summary
Highly skilled and enthusiastic professional dedicated to promoting quality patient care and satisfaction offering experience in nursing and healthcare administration. Possesses proven track record of developing and implementing comprehensive nursing policies, and new programs, providing excellent leadership and mentoring, maintaining compliance with regulatory standards, and understanding of data collection and performance metrics.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director of Nursing
Roswell Park Comprehensive Cancer Center
12.2021 - Current
- Oversee nursing practice for 16 ambulatory clinics and 2 ambulatory centers to evaluate performance, providing feedback and guidance to support standards of care, and ensure regulatory compliance.
- Identified department workflow issues to recommend corrective actions.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Worked closely with senior level executives and direct care staff to develop and implement best practices to improve patient outcomes.
- Established new policies and updated existing policies to improve standard of care for patients.
- Collaborated with staff, senior level executives, and external groups to coordinate patient care and implement new programs for treatment and care delivery including geriatric oncology, at home continuous IV infusion therapies, and other multidisciplinary programs.
- Spearheaded and implemented new projects to expand scope of engagement.
- Worked with executives to develop a recruitment, hiring and staffing plan.
Director of Operations
Erie County Medical Center
01.2018 - 11.2021
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed systems and procedures to improve operational quality and team efficiency.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Monitored budget and utilized operational resources.
- Achieved team goals through formalized training plans, coaching, and performance management.
- Established and monitored quality assurance standards to achieve operational excellence.
- Defined, implemented, and revised operational policies and guidelines.
- Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
- Monitored and coordinated workflows to optimize resources.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new department.
Nurse Practitioner
Erie County Medical Center
06.2011 - 01.2018
- Acted as interim Director on multiple occasions in addition to maintaining a full schedule of patient care appointments and care.
- Prescribed appropriate pharmacologic and non-pharmacologic treatment modalities to support health and comfort of patients.
- Ordered and interpreted diagnostic tests to develop and implement treatment plans.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Performed comprehensive physical examinations and documented patient histories to gather information and identify health issues.
- Educated patients on treatment options, medical needs, and non-medical options for treatments and therapy.
- Performed minor procedures, acted as a RNFA, performed suturing and wound care.
- Developed and updated policies and procedures.
- Participated in hospital committees or working groups to promote quality improvement initiatives.
Nurse Practitioner
Roswell Park Comprehensive Cancer Center
01.2007 - 06.2011
- Prescribed appropriate pharmacologic and non-pharmacologic treatment modalities to support health and comfort of patients.
- Ordered and interpreted diagnostic tests to develop and implement treatment plans.
- Performed comprehensive physical examinations and documented patient histories to gather information and identify health issues.
- Educated patients on treatment options, medical needs, and non-medical options for treatments and therapy.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
Registered Nurse
Roswell Park Comprehensive Cancer Center
06.1999 - 01.2007
- Worked in multiple settings including inpatient medical surgical unit administering chemotherapeutic drugs, ICU, and PACU.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Education
Doctor of Nursing Practice -
SUNY Stony Brook
Stony Brook, NYMaster of Science - Family Nurse Practitioner
SUNY Stony Brook
Stony Brook, NYBachelor of Science - Nursing
Niagara University
Niagara Falls, NYAssociate of Science -
Erie Community College
Buffalo, NYSkills
- Policy Development
- Accreditation Coordination
- Public Speaking
- Team Supervision
- Programs Development
- Work Planning and Prioritization
- Multidisciplinary Team Collaboration
- Clinical Operations Management
- Process Improvements
- Leadership and Guidance
Affiliations
Oncology Nursing Society
Academy Of Oncology Nurse and Patient Navigators
Sigma Theta Tau
American Organization for Nursing Leaders
Certification
Family Nurse Practitioner- Certified
Nurse Executive- Board Certified
Additional Information
Co-Chair of the WNY HPV Vaccination Coalition
Invited speaker to local and statewide conferences on HPV vaccination, and Transgender Healthcare
Published author of patient education materials for local and nationwide publications
Content planner for national and international conferences
Researcher for multiple research projects related to the quality of life of head and neck cancer patients
Software
MS Word
Power Point
MS Teams
MS Visio
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementCompany CultureHealthcare benefitsPersonal development programsPaid time offSimilar Profiles
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