Carly Haas
BELLEVILLE,IL
Summary
Meticulous People Leader bringing over 20 years of experience promoting open-door environment conducive to superior team morale and performance. Cultural change-management specialist with expertise in training, orientation and on-boarding. Highly skilled in regulatory compliance, benefits administration, recruiting, hiring, and operational planning and committed to promoting diversity and inclusion in employee relations.
Overview
14
14
years of professional experience
Work History
Chief Human Resources Officer
Dismas House of St. Louis
10.2021 - Current
- Improve leadership development by designing and implementing targeted training programs for leaders.
- Enhance employee satisfaction by implementing innovative HR policies and programs.
- Coordinate benefits administration process, ensuring accurate enrollment in health insurance, retirement plans, and other employee benefit programs.
- Conduct regular reviews of HR processes to identify inefficiencies or redundancies that could be eliminated or streamlined for increased effectiveness.
- Streamline recruitment processes for improved efficiency and faster candidate selection.
- Reduce turnover rates through effective talent management and employee engagement strategies.
- Implement competitive compensation packages to attract top talent while ensuring cost-effectiveness for the organization.
- Coordinate new hire onboarding, completing background checks and reference checks to complete screenings.
- Facilitate employee relations, benefits administration and performance management initiatives to support workforce needs.
- Process paperwork and hiring details for promotions and lateral position changes.
- Draft and document employee handbook and company policies to reduce compliance risks.
- Instruct senior leaders on appropriate employee corrective steps.
General Manager
Best Buy
11.2010 - 10.2021
- Established clear performance goals and metrics for revenue, P&L, customer service and customer retention
- Delivered exceptional client experiences through hands-on leadership of associates and managers
- Designed sales and service strategies to improve revenue and retention
- Managed shrink processes and inventory levels for corrective action planning to save costs
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits
- Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures
- Tracked monthly sales to generate reports for business development planning
- Delivered and implemented engagement, diversity and cultural programs using robust reporting tools to improve productivity and enhance staff morale
- Explained human resources policies and procedures to employees
- Resolved personnel issues regarding human resources matters needing clarification, submissions and corrections
- Assessed employee performance and issued disciplinary notices
- Answered employee questions during entrance and exit interview processes
- Managed communication regarding employee orientation and open enrollment for benefits
- Selected and interviewed candidates for all available positions
- Managed employee onboarding, training and development, including enriching internal and external training development of both online and traditional environments
- Conducted telephone and onsite exit interviews for all employees.
Education
Some College (No Degree) - Business Administration And Management
Missouri State University
Springfield, MOBusiness Administration And Management -
St. Louis Community College
High School Diploma -
Farmington High School
Farmington, MOSkills
- HR policies and procedures
- Diversity and Inclusion
- Employee Relations
- Benefits Administration
- Talent management
- Workforce Planning
- Performance Appraisals
- Onboarding and training
- Payroll Management
- Talent Recruitment
- Career Development
- Teamwork and Collaboration
- Effective Communication
- Leadership Training and Development
Timeline
Chief Human Resources Officer
Dismas House of St. Louis
10.2021 - Current
General Manager
Best Buy
11.2010 - 10.2021
Some College (No Degree) - Business Administration And Management
Missouri State University
Business Administration And Management -
St. Louis Community College
High School Diploma -
Farmington High School
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