Carly Haase
San Diego
Summary
Over ten years in management within a fast paced retail store setting, followed by four years in a corporate office as an administrative/facilities professional. This experience has developed me into being an efficient, reliable and an accountable professional that uses business, leadership, and people skills to inspire exceptional performance.
Overview
8
8
years of professional experience
Work History
Assistant Facility Manager
Hines Real Estate at ServiceNow
07.2022 - Current
- Led facility maintenance programs, ensuring compliance with safety regulations and operational standards.
- Developed and implemented cost-saving initiatives that improved overall facility efficiency.
- Implemented preventive maintenance schedules, reducing equipment downtime and extending asset lifespan.
- Assisted in budget development and financial tracking, contributing to cost-effective management of the facility.
- Improved tenant satisfaction by addressing concerns promptly, maintaining open lines of communication between management and occupants.
- Organized regular staff meetings to discuss ongoing projects, operational challenges, and opportunities for improvement within the facility.
- Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
- Prepared reports and schedules with accuracy.
- Accounted for building usage and organizational needs when planning maintenance activities.
- Investigated problems and determined appropriate remedies.
- Collaborated with cross-functional teams to address facility needs, fostering effective communication among staff members.
- Maintained accurate inventory records for equipment and supplies, ensuring adequate stock levels for seamless operations.
- Contributed to space planning efforts by analyzing usage data and recommending adjustments to maximize efficiency and utilization of available square footage.
- Facilitated smooth transitions during periods of organizational change by providing clear communication and support for affected staff members.
Lobby Ambassador
Impec Group at ServiceNow
07.2021 - 06.2022
- Front desk professional, specializing in employee experience and daily administrative duties.
- Greet all incoming vendors, employees and visitors
- Answer phones in a professional manner, providing answers when possible and transferring calls or taking messages when needed
- Manage and monitor scheduling needs for in person and zoom meetings
- Create, distribute and display signage, including compliance and Covid-19 mandates
- Input and activation of badges for employees and visitors
- Audit seat management for employees and conference spaces
- Implement and maintain safety for all company related Covid-19 policies, including vaccination management and verification
- Outsource vendors for company events and community needs
Specialty Sales Leader
Target Corporation
03.2020 - 07.2021
- Lead the Specialty Department, driving sales, customer experience and all business needs.
- Managed a team of 40+ team members, whilst holding ownership of the specialty department and surpassing sales goals
- Scheduling and team management for all work centers
- Regular engagement with customers, both satisfied and dissatisfied, to create customer satisfaction and retention
- Conference with high level corporate executives to relay information, statistics and reports both verbal and written
- Attended and participated in the South Park Business Group meetings to discuss both residential and commercial property needs and concerns in regards to the Target South Park location
Human Resources Leader
Target Corporation
08.2017 - 03.2020
- Lead the Human Resources position, developing a strong team culture through effective hiring and onboarding tactics, motivating team members to complete and exceed expectations.
- Develop and coach peers and team members through state regulated processes and best practices to create a culture of compliance.
- Recruit, interview, and hire top talent for store team to ensure store and candidate success
- Evaluate and project store staffing needs and partner with team to screen and call in potential candidates.
- Streamlined team routines and processes to increase productivity, leading the district in three different metrics.
- Create training plans based on team member needs and knowledge to ensure they are trained to company standards.
- Onboard and orientate new hires by completing I-9s and going over our Target Welcome videos and trainings.
Education
High School Diploma -
Monte Vista High School
No Degree - Child Development
San Diego State University
San Diego, CANo Degree - American Sign Language
Grossmont College
El Cajon, CASkills
- Leadership Skill, Talent Development
- Organizational skills, Attention to detail
- Teamwork and collaboration
- I-9 & Compliance, Human Resources
- Verbal/interpersonal communication
- Administrative duties
- Scheduling/meeting coordination
- Problem-solving, Conflict Resolution
- Multitasking Abilities, Time management
- Microsoft & G-Suite Experience
- Strategic & space planning
- Facilities operations/inspections
- Work order management
- Building maintenance
Timeline
Assistant Facility Manager
Hines Real Estate at ServiceNow
07.2022 - Current
Lobby Ambassador
Impec Group at ServiceNow
07.2021 - 06.2022
Specialty Sales Leader
Target Corporation
03.2020 - 07.2021
Human Resources Leader
Target Corporation
08.2017 - 03.2020
High School Diploma -
Monte Vista High School
No Degree - Child Development
San Diego State University
No Degree - American Sign Language
Grossmont College