Carly Hamilton
Summary
Dedicated Administrative Professional with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
8
8
years of professional experience
Work History
Business Office Specialist
Fort Jesse Imaging & Gale Keeran Center for Women
Bloomington, Illinois
11.2022 - Current
- Provided reception services by greeting visitors, signing in visitors and directing visitors to appropriate personnel.
- Utilized office system to schedule clients' appointments per centralized scheduling guidelines.
- Introduced organization systems to keep filed customer documents confidential and increase operational efficiency.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Client Associate
Merrill Lynch
Bloomington, IL
03.2020 - 04.2022
- Assisted clients with financial planning to meet financial goals.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Assisted brokers and advisors with servicing clients by preparing financial plans, conducting investment research and completing trades and transactions.
- Input transfer data into system and manually updated accounting and certificate records.
Receptionist
TrueLine
Bloomington, Illinois
01.2017 - 03.2020
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients, and updated client records.
Education
Associate of Arts -
Heartland Community College
Normal, IL05-2020
Skills
- Customer Service
- Attention To Detail
- Multitasking
- Administrative Support
- Scheduling
- Organization
- Data Entry
- Dependability
- Project Coordination
- Recordkeeping and Bookkeeping
- Front Desk Operations
- Customer and Client Relations
Timeline
Business Office Specialist
Fort Jesse Imaging & Gale Keeran Center for Women
11.2022 - Current
Client Associate
Merrill Lynch
03.2020 - 04.2022
Receptionist
TrueLine
01.2017 - 03.2020
Associate of Arts -
Heartland Community College