Carly Hanson

• Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
• Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
• Utilized GPS systems effectively for accurate routing and delivery time estimates.
• Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
• Enhanced customer satisfaction by delivering orders promptly and accurately.
• Verified orders prior to completing deliveries to avoid customer complaints.
• Kept delivery vehicle clean and neat to maintain company's professional reputation.
• Collaborated with restaurant staff to confirm order accuracy before delivery.
• Addressed issues and resolved customer complaints to establish trust and reliability.

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Built strong relationships with clients to deliver emotional support and companionship.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Assisted patients with self-administered medications.
• Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
• Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
• Handled incoming mail, bills and invoices and completed appropriate actions.
• Provided compassionate and patient-focused care to cultivate well-being.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Bussed and reset tables to keep dining room and work areas clean.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations.
• Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
• Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
• Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.
• Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
• Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
• Answered customers' questions, recommended items, and recorded order information.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Inspected dishes and utensils for cleanliness.
• Checked guests' identification before serving alcoholic beverages.

Greeted guests warmly, seated them per request, and ensured prompt server attention.

Insured cleanliness of all areas required.

Working with my team to ensure all services were adequately provided to customers.

Obtained familiarity with menu items to make sure all guests were comfortable with their choices. Remaining calm and efficient in times that a customer may have been unhappy, and always ensured proper resolutions to help solve any issues.

Welcomed customers warmly and ensured seating arrangements met both server and customer needs. Stocked clean utensils, and other items needed for the front of the house.