Carly Heiniger
Stuart
Summary
Diligent server with a proven track record of delivering exceptional dining experiences while consistently upholding high standards of service excellence. Expertise in customer service, order accuracy, and multitasking within fast-paced environments enhances the ability to efficiently meet diverse guest needs. Recognized for fostering effective teamwork and adaptability while maintaining a positive atmosphere during peak hours. Committed to achieving results and ensuring unparalleled guest satisfaction at every opportunity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Waitress
Olive Garden (Darden Restaurants)
Jensen Beach, FL
10.2022 - Current
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Waitress/Hostess
First Watch Restaurants Inc.
Stuart, FL
07.2022 - 09.2022
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Collaborated with kitchen staff to facilitate smooth operations during peak hours.
- Proved successful working within tight deadlines and a fast-paced environment.
Sales Associate
Smoke Bucks 2 Inc (SmokeBucks)
Jacksonville, FL
11.2021 - 05.2022
- Built and maintained relationships with peers and upper management to drive team success.
- Created and implemented store displays, promoting sales and growth.
- Helped customers find specific products, answered questions, and offered product advice.
Waitress/Hostess
First Watch Restaurants Inc.
Jacksonville Beach, FL
05.2021 - 09.2021
Waitress/Hostess
First Watch Restaurants Inc.
Stuart, FL
11.2020 - 04.2021
Waitress/Hostess
Flash Catering LLC (Flash Beach Grille)
Hobe Sound, FL
07.2019 - 02.2020
- Greeted newly seated guests promptly, filled water glasses and brought bread to table.
- Made reservations for guests up to 6 months in advance.
- Completed final preparations of dishes and quickly delivered items to customers.
Waitress/Hostess/Table Busser
Les Deux Chefs Inc (Lola's Seafood Eatery)
Stuart, FL
01.2018 - 01.2019
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Sales Associate
Sunset East Inc (Sandal Shack)
Stuart, FL
06.2017 - 01.2018
- Built trusting relationships with customers by making personal connections.
- Conferred with customers to understand needs, recommend products, and solve after-sale issues.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Associate of Arts - Criminal Justice
Indian River State College
Stuart, FL12.2026
High School Diploma - undefined
South Fork High School
Stuart, FL05.2019
Skills
- Excellent Communication Skills
- Reliable and Punctual
- Problem-Solving
- Team Player Mentality
- Customer Service and Rapport
- Strong Multitasking
- High Energy and Stamina
- Reliable and Trustworthy
- Highly Organized
- Active Listening and Communication
- Attention to Detail
- Personable and Friendly
Certification
- Olive Garden Food Safety Training Completed: 7/30/2025 Expires: 7/30/2028
- Olive Garden Food Safety Training Completed: 11/5/2022 Expired: 11/5/2025
- SafeStaff Food Handler Training Program Completed: 11/13/2020 Expired: 11/13/2023
Timeline
Waitress
Olive Garden (Darden Restaurants)
10.2022 - Current
Waitress/Hostess
First Watch Restaurants Inc.
07.2022 - 09.2022
Sales Associate
Smoke Bucks 2 Inc (SmokeBucks)
11.2021 - 05.2022
Waitress/Hostess
First Watch Restaurants Inc.
05.2021 - 09.2021
Waitress/Hostess
First Watch Restaurants Inc.
11.2020 - 04.2021
Waitress/Hostess
Flash Catering LLC (Flash Beach Grille)
07.2019 - 02.2020
Waitress/Hostess/Table Busser
Les Deux Chefs Inc (Lola's Seafood Eatery)
01.2018 - 01.2019
Sales Associate
Sunset East Inc (Sandal Shack)
06.2017 - 01.2018
High School Diploma - undefined
South Fork High School
Associate of Arts - Criminal Justice
Indian River State College