Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Carly Helming

West Plains,MO

Summary

Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.

Overview

8
8
years of professional experience

Work History

Waitress

Cloud 9 Ranch
03.2023 - Current
  • Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Streamlined order accuracy by effectively communicating with kitchen staff, resulting in fewer returned dishes.

Dental Assistant

Aesthetic Family Dentistry
08.2021 - 07.2022
  • Prepared patient x-rays and images for dentist review.
  • Streamlined appointment scheduling for increased efficiency and reduced wait times.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Prepared and sterilized instruments and materials for use by dentists.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Sterilized rooms and prepped equipment and instruments for procedures daily.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.

Dental Assistant/ Hygiene Assistant

Uptown Dental Associates
07.2018 - 04.2019
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Exposed, developed and mounted dental x-rays.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Prepared patient X-rays and images for review by dentist.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Prepared and sterilized instruments and materials for use by dentists.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.

Dental Assistant

Lemons Dental
02.2018 - 04.2018
  • Designed dental report card to explain patient dental health status and treatment plans.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Prepared patient X-rays and images for review by dentist.
  • Scheduled and confirmed patient appointments.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Prepared and sterilized instruments and materials for use by dentists.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.

Sterilization Technician/ Dental Assistant

Suwanee Family Dentistry
03.2016 - 01.2018
  • Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
  • Contributed to the prevention of healthcare-associated infections with diligent adherence to proper sterilization techniques.
  • Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
  • Responded to equipment malfunctions by troubleshooting and repairing broken and malfunctioning equipment.
  • Conducted regular inventory checks, minimizing shortages and overstock situations in the department.
  • Promoted workplace safety through active participation in training programs and implementation of recommended practices within the department.
  • Sterilized and disinfected dental instruments to prevent growth of bacteria on instruments and surfaces, using American Dental Association protocols.
  • Inspected sterile package integrity prior to distribution.
  • Safeguarded against cross-contamination by segregating contaminated items from clean ones and following proper disposal procedures.
  • Verified and maintained proper documents and records for sterilization.
  • Received deliveries to stock supply closet and manage inventory of dental products and equipment.
  • Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
  • Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
  • Reduced risks of infection by consistently maintaining a clean and sterile work environment.
  • Operated and maintained steam autoclaves by using distilled water, checking for leaks and cleaning air traps and water sensors.
  • Prepared trays with standard dental instruments to promote quick turnover from one patient to next.
  • Wrapped trays, instrument packs, and sets.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Assisted in chair-side dental procedures by filling cavities and taking impressions.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Prepared patient X-rays and images for review by dentist.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Took dental images following strict patient protection rules, applying lead aprons.

Education

Diploma -

Mill Creek High School
Hoschton, GA

Certificate - Dental Assisting

Gwinnett Dental Career Academy
Suwanee, GA
03.2016

Skills

  • Cleaning and sanitizing
  • Upselling techniques
  • Cleanliness
  • Table Monitoring and Turnover
  • Specials Promotion and Upselling
  • Handling Complaints
  • Customer Service
  • Transactions and Cash Handling
  • Conflict and Complaint Resolution
  • Ability to Lift 30 Pounds
  • Cool Under Pressure
  • Service prioritization
  • Workflow Coordination
  • Memory retention
  • Warm and Friendly
  • Complex Problem-Solving
  • Order Management
  • Time Management
  • Active Listening
  • Hospitality service expertise
  • Allergy awareness
  • Adaptable and Flexible
  • Continuing Education Commitment
  • Patient Counseling
  • Instrument Tray Preparation
  • Patient Care Standards
  • Restorative Dentistry
  • Data Verification
  • Team Collaboration
  • Records Management
  • Dental impressions
  • Inventory Management
  • Dental Software Management
  • Treatment Planning
  • Electronic Charting
  • Data Entry
  • Sealant Application
  • Advising and Educating Patients
  • Clinical Support
  • Document Management
  • Postoperative Care Instructions
  • Restorative procedures
  • Relationship Building
  • Patient Care Coordination
  • Infection control proficiency
  • Dental Assistant
  • Dentrix Practice Management Software
  • Treatment Room Preparation
  • CPR/AED
  • Periodontics and Endodontics
  • Dental Radiography
  • Treatment Room Breakdown
  • Pediatric dental care
  • Oral Surgery
  • Sanitation protocols
  • Autoclave Operation
  • Proficient in Eaglesoft
  • Data confidentiality measures
  • Patient Scheduling
  • Equipment Sterilization
  • Laboratory Case Management
  • Surgical Extractions
  • Crown and Bridge Construction
  • Patient Recordkeeping
  • Teamwork and Collaboration
  • Patient Flow Management
  • Dental terminology knowledge
  • HIPAA Compliance Understanding
  • Cross-Training Capabilities
  • Patient Education
  • Procedure Support
  • Taking Medical and Dental Histories
  • Digital X-Ray Proficiency
  • Prosthodontic Treatment Support
  • Fluoride Treatments
  • Endodontic Procedure Assistance
  • Restorative Dentistry Support
  • OSHA Regulations Knowledge
  • Oral Surgery Assistance

Timeline

Waitress

Cloud 9 Ranch
03.2023 - Current

Dental Assistant

Aesthetic Family Dentistry
08.2021 - 07.2022

Dental Assistant/ Hygiene Assistant

Uptown Dental Associates
07.2018 - 04.2019

Dental Assistant

Lemons Dental
02.2018 - 04.2018

Sterilization Technician/ Dental Assistant

Suwanee Family Dentistry
03.2016 - 01.2018

Diploma -

Mill Creek High School

Certificate - Dental Assisting

Gwinnett Dental Career Academy

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Carly Helming