Carly Hoffman
Georgiana,AL
Summary
Dynamic professional with a proven track record at Mechanical Plumbing Systems, Inc., excelling in program implementation and implementing employee engagement. Created a comprehensive training program, enhancing productivity and morale. Skilled in business administration and human resources, equipped at driving financial accuracy and legal compliance. Demonstrates exceptional interpersonal skills and a commitment to professional development.
Overview
4
4
years of professional experience
Work History
Training Director/Administrative Assistant
Mechanical Plumbing Systems, Inc.
11.2023 - Current
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Analyzed effectiveness of training programs at all levels and recommended updates.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Ensured legal compliance in all HR activities, minimizing risk exposure for the organization.
- Handled day-to-day accounting processes to drive financial accuracy.
Bank Teller
Legacy Bank
04.2021 - 08.2023
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Stocked supplies for customers and personal teller station.
Commercial Cleaner
Legacy Bank
03.2022 - 08.2023
- Cleaned building floors by sweeping, mopping and scrubbing floors.
- Maintained clean, neat and professional entrances.
- Handled equipment, chemicals and materials properly and with caution.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Organized and used industrial cleaning products following strict safety procedures.
- Improved building cleanliness with continuous sanitizing of high-touch areas.
Education
Associate Of Science - Health Care
Oklahoma City Community College
Oklahoma City, OKSkills
- Program implementation
- Learning management systems
- Employee engagement
- New hire on-boarding
- Adaptive learning
- Business administration
- Human resources
- Finance
Timeline
Training Director/Administrative Assistant
Mechanical Plumbing Systems, Inc.
11.2023 - Current
Commercial Cleaner
Legacy Bank
03.2022 - 08.2023
Bank Teller
Legacy Bank
04.2021 - 08.2023
Associate Of Science - Health Care
Oklahoma City Community College
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