Open To Work
Carly Jackson
Sales Associate
Moncks Corner,SC
Work Preference
Summary
Dynamic sales professional with a proven track record of driving revenue growth and enhancing customer satisfaction. Expertise in building strong client relationships, leveraging in-depth product knowledge, and implementing effective sales strategies that deliver results. Strong focus on teamwork and adaptability fosters consistent achievement of goals in fast-paced environments. Proficient in communication, problem-solving, and time management, with a commitment to ensuring high levels of customer satisfaction and retention through persuasive techniques that cultivate loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Reeds Jewelers
04.2025 - Current
- 38+ hours per week
- Provided exceptional customer service, enhancing client satisfaction and loyalty.
- Assisted customers in selecting jewelry, effectively communicating product features and benefits.
- Managed inventory levels, ensuring timely restocking of popular items to meet demand.
- Collaborated with team members to create visually appealing merchandise displays that attracted customers.
- Trained new sales associates on product knowledge and effective sales techniques, fostering team development.
- Developed personalized follow-up strategies for high-value clients, strengthening long-term relationships and repeat business.
Administrative Assistant
Lightning Termite & Pest Control
04.2024 - 11.2024
- 40 hours per week
- Streamlined office procedures to enhance operational efficiency and reduce turnaround times.
- Coordinated scheduling and communication between departments to support project timelines.
- Managed correspondence and documentation, ensuring accuracy and compliance with organizational standards.
- Assisted in budget tracking and expense reporting, contributing to financial accuracy and accountability within the department.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Group Sales Support
David Gilston Insurance
09.2022 - 03.2024
- 40 hours per week
- Assisted agents regarding health insurance options and benefits to facilitate informed decision-making for client.
- Analyzed client needs to recommend appropriate policies and coverage levels effectively to agent.
- Managed client accounts, ensuring accurate documentation and compliance with industry regulations.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Efficiently managed high-pressure situations such as claim denials or unexpected policy cancellations.
- Conducted thorough research on available health insurance plans, staying up-to-date on industry trends and policy changes.
Patient Services Representative/Referral Coordinator
Tidewater Physicians Multispecialty Group (TPMG) Edinburgh Family Medicine
07.2021 - 12.2023
- 40 hours per week
- Facilitated patient check-ins and appointment scheduling to enhance office efficiency.
- Managed insurance verification processes to ensure accurate patient billing.
- Collaborated with medical staff to streamline patient flow and reduce wait times.
- Trained new team members on office protocols and electronic health record systems.
- Developed training materials for staff, enhancing onboarding experience for new hires.
- Mentored junior representatives in best practices for customer service and communication skills.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
Billing Clerk/Administrative Assistant
The Hiller Companies
06.2019 - 06.2021
- 40 hours per week
- Processed and verified billing statements for accuracy and compliance with company policies.
- Managed customer inquiries regarding billing discrepancies, ensuring prompt resolution.
- Collaborated with cross-functional teams to streamline billing processes and improve efficiency.
- Trained new staff on billing procedures and software systems for enhanced team performance.
- Developed standard operating procedures to ensure consistent billing practices across departments.
- Led initiatives to automate billing processes, reducing processing time and minimizing errors.
- Executed billing tasks and recorded information in company databases.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
Education
Bachelor of Science - Criminal Justice
Old Dominion University
Norfolk01.2018
Skills
- Effective public speaking
- Effective problem resolution & critical decision-making
- Experienced in QuickBooks software
- Interpersonal communication
- Customer Service sanctification & excellence
- Skilled in Microsoft Office applications
- Time management
- Reliable and punctual
- Relationship building
Certification
Life and Health License - National Producer Number 20870884
Accomplishments
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
- Exceeded monthly quota consecutively.
- Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of 50+ employees.
- Scheduling - Organized technician schedule for customer jobs.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Pi Beta Phi
Quote
"Tell me and I forget. Teach me and I may remember. Involve me and I learn."
Benjamin Franklin
Timeline
Sales Associate
Reeds Jewelers
04.2025 - Current
Administrative Assistant
Lightning Termite & Pest Control
04.2024 - 11.2024
Group Sales Support
David Gilston Insurance
09.2022 - 03.2024
Patient Services Representative/Referral Coordinator
Tidewater Physicians Multispecialty Group (TPMG) Edinburgh Family Medicine
07.2021 - 12.2023
Billing Clerk/Administrative Assistant
The Hiller Companies
06.2019 - 06.2021
Bachelor of Science - Criminal Justice
Old Dominion University