Carly Katzman

• Developed lesson plans to enhance player performance and skill development.
• Provided feedback to athletes on technique and game strategy during sessions.
• Monitored player progress and adjusted training methods to meet individual needs.
• Evaluated player performance to identify areas needing improvement or reinforcement during one-on-one sessions.
• Navigated scheduling, relationships, and payment with parents and players

• Developed ability to learn quickly and adapt to new situations
• Navigated conflict with coaches, players, and parents
• Cultivated leadership and authority skills
• Worked flexible hours and travelled farther distances to ensure games had officials

Donation Desserts (www.donationdesserts.com)

Started philanthropic baking business in 3rd grade.

Baked shortbread cookie “hostess” gifts and donated all my profits to local organizations.

Baked nearly 7,000 cookies and donated over $8,600 to the University District Food Bank “Packs for Kids” program and PAWS Animal Shelter.

• Assisted customers with inquiries, resolving issues efficiently and effectively.
• Handled incoming calls, ensuring prompt responses to customer needs.
• Adapted quickly to changing priorities in a fast-paced environment.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.