Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carly Kilner

Summary

My Name Is Carly Kilner! I am a early graduate from High School. I am looking forward to gain more experience that will help me in my future career. I am very interested in Diagnostic Radiology. I have experience with patient scheduling, appointment coordination, and front desk management. I also have experience with taking vital signs, taking foot and ankle x-rays, preparing patients for examinations, and assisting with procedures.

Overview

5
5
years of professional experience

Work History

Medical Assistant/Receptionist

Bullitt County Foot And Ankle
09.2024 - Current
  • I cross trained and have experience in both positions
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained current and accurate medical records for patients.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Registered and verified patient records before triage with most up-to-date information.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Obtained client medical history, medication information, symptoms, and allergies.

Youth Group Leader

YMCA Child Development Center
03.2023 - 07.2024
  • Enhanced youth engagement by incorporating hands-on activities and interactive games into group sessions.
  • Cultivated strong communication among group members through team-building exercises and open discussions.
  • Assisted in developing a comprehensive curriculum for the youth program, promoting social skills and personal growth.
  • Promoted positive peer relationships within the group via icebreakers, collaborative projects, and small-group discussions centered around core values.
  • Established a safe and inclusive environment during group meetings, ensuring all members felt comfortable sharing their thoughts and opinions.
  • Improved youths' public speaking skills with weekly communication exercises.

Package Handler

UPS Worldport
03.2021 - 12.2022
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.

Crew Member

Papa Murphy's
09.2020 - 04.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

High School Diploma -

Bullitt East High School
Mount Washington, KY
05-2022

Skills

  • Patient records management
  • Medical billing
  • Insurance verification
  • Electronic health records
  • Customer service
  • Appointment scheduling
  • Time management
  • Effective communication
  • Problem solving
  • Conflict resolution

Timeline

Medical Assistant/Receptionist

Bullitt County Foot And Ankle
09.2024 - Current

Youth Group Leader

YMCA Child Development Center
03.2023 - 07.2024

Package Handler

UPS Worldport
03.2021 - 12.2022

Crew Member

Papa Murphy's
09.2020 - 04.2021

High School Diploma -

Bullitt East High School
Carly Kilner