My Name Is Carly Kilner! I am a early graduate from High School. I am looking forward to gain more experience that will help me in my future career. I am very interested in Diagnostic Radiology. I have experience with patient scheduling, appointment coordination, and front desk management. I also have experience with taking vital signs, taking foot and ankle x-rays, preparing patients for examinations, and assisting with procedures.
Overview
5
5
years of professional experience
Work History
Medical Assistant/Receptionist
Bullitt County Foot And Ankle
09.2024 - Current
I cross trained and have experience in both positions
Checked patient insurance, demographic, and health history to keep information current.
Maintained current and accurate medical records for patients.
Helped patients complete necessary medical forms and documentation.
Adhered to strict HIPAA guidelines to protect patient privacy.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Responded to correspondence from insurance companies to verify patient's coverage.
Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Transcribed phone messages and relayed to appropriate personnel.
Registered and verified patient records before triage with most up-to-date information.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Obtained client medical history, medication information, symptoms, and allergies.
Youth Group Leader
YMCA Child Development Center
03.2023 - 07.2024
Enhanced youth engagement by incorporating hands-on activities and interactive games into group sessions.
Cultivated strong communication among group members through team-building exercises and open discussions.
Assisted in developing a comprehensive curriculum for the youth program, promoting social skills and personal growth.
Promoted positive peer relationships within the group via icebreakers, collaborative projects, and small-group discussions centered around core values.
Established a safe and inclusive environment during group meetings, ensuring all members felt comfortable sharing their thoughts and opinions.
Improved youths' public speaking skills with weekly communication exercises.
Package Handler
UPS Worldport
03.2021 - 12.2022
Followed safety regulations to maintain safe work environment.
Improved package handling efficiency by implementing proper sorting and organizing techniques.
Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Reduced damage rates for packages through careful handling and adherence to safety protocols.
Used hand-held scanners and physical logs to accurately track item movements.
Proved successful working within tight deadlines and a fast-paced environment.
Crew Member
Papa Murphy's
09.2020 - 04.2021
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Kept food preparation area, equipment, and utensils clean and sanitary.