Summary
Overview
Work History
Education
Skills
Timeline
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Carly Kremer

Rochester,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Veterinary Technician

The Village Vet
01.2022 - Current
  • Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
  • Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
  • Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
  • Handled challenging behavior from stressed or anxious animals using calming techniques learned through continuous professional development courses.
  • Streamlined workflow, ensuring accurate record-keeping and timely communication with clients regarding treatment plans.

Veterinary Surgical Technician

Veterinary Specialty And Emergency Services
02.2020 - 01.2023
  • Maintained compliance with safety protocols by sterilizing instruments, disposing of biohazardous waste properly, and adhering to facility guidelines.
  • Assisted in emergency situations by staying calm under pressure and providing immediate support to the veterinary surgeon.
  • Strengthened team performance by participating in ongoing training opportunities to stay updated on veterinary surgical advancements.
  • Ensured accurate recordkeeping for each surgery by diligently documenting procedure details, medication administration, and patient progress.
  • Demonstrated adaptability when faced with complex surgical cases or unexpected complications, effectively supporting the veterinary surgeon throughout the procedure.
  • Provided compassionate care for animals during their recovery process by regularly assessing pain levels and administering appropriate medications as needed.
  • Optimized inventory management for surgical supplies by tracking usage patterns and reordering items proactively to avoid shortages or delays in treatment.
  • Collaborated closely with the veterinary team to develop customized treatment plans based on individual patient needs and conditions.

Medical Front Office

Strong Memorial Hospital Neurology Center
03.2020 - 05.2022
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Maintained current and accurate medical records for patients.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.
  • Contributed to a positive work environment through effective teamwork and collaboration with colleagues in both front office and clinical roles.
  • Demonstrated adaptability by quickly learning new software programs and adapting to changes in office policies or procedures as needed.
  • Fielded concerns surrounding patients and care, liaising between physician, patient, and insurance company.
  • Ensured smooth daily operations, collaborating with team members to address any issues that arose during office hours.
  • Elevated levels of organization within the clinic by implementing an improved filing system for easier retrieval of vital information on demand.

Education

Bachelor of Science - Environmental Studies

Unity College
Unity, ME
05.2024

Associate of Science - Veterinary Technology

Medaille College
Buffalo, NY
04.2020

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Customer Service
  • Multitasking Abilities
  • Critical Thinking
  • Computer Skills
  • Calm Under Pressure
  • Organizational Skills

Timeline

Veterinary Technician

The Village Vet
01.2022 - Current

Medical Front Office

Strong Memorial Hospital Neurology Center
03.2020 - 05.2022

Veterinary Surgical Technician

Veterinary Specialty And Emergency Services
02.2020 - 01.2023

Bachelor of Science - Environmental Studies

Unity College

Associate of Science - Veterinary Technology

Medaille College

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Carly Kremer