Carly Malyar

• Opened office everyday along with straightening up, getting all rooms in service, turn on phones, listen to messages, check all bathrooms are fully stocked and sanitary.
• Greeted all patients with kindness and compassion on arrival or before taking patients to assigned room
• All operatories are cleansed and sanitized prior to patients arrival and set up fully with all continuously sterilized instruments, medications and other required materials that are needed for procedure.
• Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
• Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate. Also made sure all insurance info is updated and correct.
• Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
• Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
• Successfully assisted dentist by performing four-handed dentistry/ medical coded dental procedures and other chair-side duties.
• Monitored patient comfort and safety during dental procedures.
• Assisted along general dentist/ oral and maxillofacial specialist mainly dealt with TMJ and jaw surgery and assisted Orthodontist with Lingual Braces, palatal expansion, elastics, archwires, retainers, mouth guards and expose and bonds.
• Performed general chair-side duties for general dentistry, endo procedures, oral surgery and implants.
• Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, mixing materials for fillings, casts and impressions.
• Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics. Made temp crowns/ bridges also made mouthguards
• Explained treatment procedures and instructed patients on home care guidelines.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
• Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
• Verified patient insurance eligibility and benefits.
• Designed dental report card to explain patient dental health status and treatment plans.
• Scheduled and confirmed patient appointments.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices

• Greeted and escorted patients to exam rooms
• Positioned patients for treatment and prepared necessary equipment for procedures
• Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
• Explained treatment procedures and instructed patients on home care guidelines when needed
• Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
• Cleaned and sanitized dental instruments and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
• Monitored patient comfort and safety during dental procedures.
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Made preliminary impressions for study casts and occlusal registrations for mounting study casts.

RECEPTIONIST

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Provided excellent customer service to create positive experiences and build patient trust.
• Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Completed new patient registrations in software to create accurate and comprehensive records.
• Helped patients complete necessary medical forms and documentation.
• Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments. Called to remind patient that need to premeds one week before 2 days before and day of.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
• Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
• Completed administrative patient intakes with case histories, insurance information and mandated forms.
• Received and routed laboratory results to correct clinical staff members.
• Organized and maintained patient chart filing system to promote quick data finding for staff.
• Processed medical insurance claims and payments.
• Performed various administrative tasks by filing, copying and faxing documents.
• Prepared and processed patient referrals and transfer requests.
• Coordinated referrals through insurance and other medical specialists and documented details in patient charts.

• Seasonal package sorter
• Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
• Sorted packages from weight and departure to different parts of the building to be packed on freight, truck, or plane.
• Inspected mail for damages and took appropriate action to deliver in good condition.
• Loaded packages onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
• Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
• Performed routine maintenance on equipment to prevent downtime.
• Safety first protocols always followed so no injuries or damages to packages to insure safe workplace and customers packages on time undamaged.
• Proved successful working within tight deadlines and fast-paced environment.
• Utilized physical strength to move mail and packages of varying sizes and weights.
• Maintained clean and organized mail room to promote safety and efficiency.

• Worked for two dentists with two different dental styles
• Greeted and escorted patients to exam rooms
• Created charts and notes for each Dentist
• Positioned patients for treatment and prepared necessary equipment for procedures
• Assisted doctors with step by step procedures. Passed instruments, suctioned fluids and mixed materials for impressions
• All procedures from general restorative, Endo, oral surgery, implants also assisted Hygentist with charting and scaling and root planing
• Sterilized all instruments and rooms. Instructed patients on dental hygiene and provided education to prepare them for oral surgery
• Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
• Stocked and prepared exam and treatment rooms, setting up required instruments, tools, and equipment
• Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
• Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
• Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Verified patient insurance eligibility and benefits.
• Designed dental report card to explain patient dental health status and treatment plans.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices