Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Executive Assistant
Department of Justice
09.2023 - Current
Manages order fulfillment of office supplies
Excels in time-sensitive situations
Uses problem solving skills to resolve issues that arise related to division staff, and daily operations
Maintains confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Answers high volume of phone calls and email inquiries.
Knowledge of field division programs and objectives
Organizes and coordinates conferences and monthly meetings.
Aids in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
Serves as a liaison between departments to facilitate effective communication throughout the company.
Server
Sam & Maggies Dockside Grill and Waterfront Events
05.2022 - Current
*This is a Summer Seasonal Position*
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Served food and beverages promptly with focused attention to customer needs.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education Specialist
Department of Defense
03.2019 - 09.2023
Excellent verbal and written communication skills
Expert knowledge of Google Business Applications and Microsoft Business Applications
Audits records in internal system
Prepares reports of records throughout Admissions Cycle
Manages documents and applications to present to Admissions Board Members
Quality Assurance of Naval Academy Applications, Admissions Records, and Admissions Board
Investigates and reports internal system issues
Multitasks while receiving a high volume of daily visitors, emails, and phone calls
Effective communicator while promoting the Admissions programs and events
Ability to remain calm in stressful situations
Skills
Office Management
Strong Problem Solver
Meticulous attention to detail
Customer Service-Oriented
Scheduling
Calendar Management
Staff Management
Phone Etiquette
Appointment Setting
Timeline
Executive Assistant
Department of Justice
09.2023 - Current
Server
Sam & Maggies Dockside Grill and Waterfront Events