Carly McDonald
Santa Rosa Beach,FL
Summary
Dedicated and very detail oriented employee looking for a great opportunity to showcase my 4+ years of vacation rental experience and abilities to communicate well with owner's and guests in a timely and friendly manner. Excellent writing and time management skills. Very good at solving problems and coming to a positive conclusion if presented with issues.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
John Becktel Construction, LLC
Santa Rosa Beach, US
05.2021 - Current
- Responsible for sending and responding to emails
- Completing applications and submitting to Building Department
- Dealing with Amazon orders and/or returns for owner
- Creating portfolios to be presented to HOA's for potential new builds
- Any necessary assistance asked of me
Operations Manager
Kismet Properties
Santa Rosa Beach, US
10.2023 - 01.2024
- In charge of, but not limited to:
- Onboarding new properties
- Delivering new linens
- Counting and keeping track of inventory in storage
- Inspecting properties
- Responsible for small maintenance repairs such as light bulbs, remote batteries, etc
- Part of a small team who was very detail oriented
- Used Owner Rez, Slack, Asana, Google drive
- Also in charge of an after hours phone 24/7 except for on days off
Quality Inspector
Beach Blue Properties
Miramar Beach, US
06.2023 - 10.2023
- Responsible for thoroughly inspecting properties assigned to me in a timely manner
- Taking pictures of inside and outside of properties and reporting any damages or concerns to cleaning/maintenance or management
- Changing light bulbs and remote batteries when necessary
- Experience with Breezeway
Director of Housekeeping/Inspector
Sterling Resorts
Santa Rosa Beach, US
07.2017 - 07.2018
- Promoted from Lead Inspector to Director of Housekeeping in March of 2018
- In charge of making cleaners schedules and doing weekly invoices to ensure cleaners are paid, communicating with cleaners daily so that units are cleaned on time, answering after hours emails and calls/complaints from guests, making full-time inspectors schedule and guiding temporary inspectors, working closely with maintenance to ensure that all issues are reported and completed, in frequent contact with 360 Blue to coordinate linen pick-up/drop off for cleaners, checking arrival and departure spreadsheets daily and updating with cleaners schedules accordingly, worked efficiently in a fast-paced, high stress job
Quality Assurance Inspector
Resort Quest By Wyndham Vacation Rentals
Miramar Beach, US
03.2017 - 07.2017
- In charge of running amenities room and counting linens to prepare vendors for cleans for the day from 7am-4-5pm
- Inspections start when vendors have picked up from the office
- Usually inspect 15-20 condos or houses per day
- In charge of checking tv's, remote batteries, light bulbs, AC filters, cleanliness of units, and coordinating with cleaners
Sitter/Caregiver
Private Care/Live in
Houma, US
07.2016 - 02.2017
- Provide transportation, assistance and companionship to client
- Clean and organize clients living space
- Perform household tasks such as laundry, dusting, washing dishes and vacuuming
- Position client for comfort and to prevent skin pressure problems
- Comfort client and provide her with reassurance and encouragement
- Promote continuity of care by accurately and completely communicating to other caregivers the status of the client
Sales Manager
Beach, Please
Santa Rosa Beach, US
03.2016 - 07.2016
- Computed sales prices, total purchases and processed payments
- Described merchandise and explained operation of merchandise to customers
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices
- Placed special orders and called other stores to find desired items
- Recommended merchandise based on customer needs
- Operated a cash register to process cash, check and credit card transactions
- Guided customers in choosing items that reflected personal style and shape
- Explained information about the quality, value and style of products to influence customer buying decisions
- Replenished floor stock and processed shipments to ensure product availability for customers
Education
High School Diploma - General Studies
Riverdale High School
Murfreesboro, TN05.2005
Associate of Arts -
Northwest Florida State College
Santa Rosa Beach, FL05.2007
Skills
- Cash Handling
- Quality Assurance
- Inventory
- Microsoft Word
- Google Docs
- Scheduling
- Invoicing
- Employee Supervision
- Streamline Vacation Rental Software
- V12 Vacation Rental Software
- Laundry
- Quality Inspection
- Inventory Control
- Property management
- Customer service
- Supervising experience
- Typing
- Quality control
- Hospitality
- Analysis skills
- Sales
- Merchandising
- Organizational skills
- Time management
- Calendar management
- Computer skills
- Leadership
- Housekeeping management
- Team management
Additional Information
- Experience with Breezeway, Slack, Asana, GroupMe
- Cash handling accuracy
- Inventory control procedures
- Retail merchandising expertise
- Ability to mediate disputes
- Excellent communication skills
- Listening skills
- Reading comprehension skills
- Written and oral communication skills
- Energetic self-starter
- Reliable and punctual
- Results-oriented
- Organized
- Works well in high stress situations
- Leader
Personal Information
Authorized To Work: US
Timeline
Operations Manager
Kismet Properties
10.2023 - 01.2024
Quality Inspector
Beach Blue Properties
06.2023 - 10.2023
Administrative Assistant
John Becktel Construction, LLC
05.2021 - Current
Director of Housekeeping/Inspector
Sterling Resorts
07.2017 - 07.2018
Quality Assurance Inspector
Resort Quest By Wyndham Vacation Rentals
03.2017 - 07.2017
Sitter/Caregiver
Private Care/Live in
07.2016 - 02.2017
Sales Manager
Beach, Please
03.2016 - 07.2016
High School Diploma - General Studies
Riverdale High School
Associate of Arts -
Northwest Florida State College
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