Carly Mercy
Sturgis,SD
Summary
Dynamic Environmental Technician at FT Meade Veteran’s Hospital, skilled in quality control and client care. Enhanced operating room efficiency and maintained hospital-grade cleanliness. Proven ability to schedule, train staff and optimize time management, ensuring high standards in hazardous substance handling and guest experience. Committed and adaptable in every task.
Overview
16
16
years of professional experience
Work History
Environmental Technician
FT Meade Veteran’s Hospital
06.2023 - Current
- Ensured adherence to cleanliness protocols and procedures for biohazardous material in surgery department.
- Enhanced turnover efficiency in operating rooms following surgical procedures.
- Coordinated daily linen supply orders for Surgery, PACU, ENDO, and outpatient areas.
- Provided training for new employees to elevate performance beyond basic requirements.
- Maintained unwavering standards of hospital-grade cleanliness and care throughout the facility.
Bartender/waitress
Sidehack Saloon
08.2010 - 01.2024
- Executed regular follow-ups with customers after delivery to resolve issues and confirm satisfaction.
- Formulated schedules for all front-of-house personnel.
- Created, produced, and promoted merchandise
- Advised customers on menu selections, aligning recommendations with personal tastes.
- Resolved conflicts between guests and staff, ensuring a harmonious atmosphere.
- Maintained health and safety standards through consistent monitoring of bar cleanliness.
- Accurately processed payments via cash registers and credit systems.
- Trained new hires on service protocols and bartending techniques.
- Managed inventory control by ordering supplies strategically to minimize waste.
- Demonstrated adaptability by quickly learning new skills and implementing them effectively.
Housekeeper
Bain Services
04.2020 - 06.2023
- Verified cleanliness and organization of storage areas and carts.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Sorted, laundered and put away various laundry items.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Preschool Teacher's Aide
Northern Hills Alliance For Children
01.2017 - 05.2019
- Assisted in implementing daily lesson plans and activities to enhance children's learning experiences.
- Supported classroom management by fostering a positive, inclusive environment for all students.
- Collaborated with lead teacher to assess student progress and adapt teaching strategies accordingly.
- Developed engaging educational materials that promoted interactive learning and creativity among preschoolers.
- Participated in parent-teacher meetings to communicate student progress and address concerns collaboratively.
- Assisted lead teacher in developing comprehensive lesson plans, targeting individual student needs and goals.
- Maintained accurate records of attendance, grades, and behavioral observations for each student under my supervision.
- Prepared reports and maintained administrative records.
Data Entry Clerk
Northern Hills Federal Credit Union
01.2017 - 09.2017
- Processed large volumes of data with high accuracy using advanced spreadsheet functions.
- Maintained organized digital filing systems to ensure easy access to critical information.
- Verified and corrected data entries to enhance overall database integrity and reliability.
- Collaborated with team members to streamline data entry procedures, improving workflow efficiency.
Data Entry Intern
BOYD Signs
01.2016 - 09.2016
- Accurately input and update data in company databases using Excel and proprietary software.
- Assisted team members with data validation processes to enhance overall accuracy and efficiency.
- Organized and maintained digital files, ensuring quick access and retrieval for ongoing projects.
- Collaborated on reporting tasks, compiling data for analysis to support decision-making efforts.
- Adapted to new systems quickly, improving workflow within the data entry department.
Education
High School Diploma -
Sturgis Brown High School
Sturgis, SD05.2015
Skills
- Client care and support
- Guest experience enhancement
- Staff scheduling
- Inventory organization and distribution
- Interior and exterior cleaning
- Hazardous substance handling
- Analytical decision-making
- Time optimization
- Appointment scheduling
- Insurance billing
- Patient testing
- Paperwork management
- Customer education
- Appointment setting
- Patient recordkeeping
- Chart preparation
- Patient assessment
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Decision-making
- Patient education
- Team building
- Professionalism
- Continuous improvement
Adaptability
Timeline
Environmental Technician
FT Meade Veteran’s Hospital
06.2023 - Current
Housekeeper
Bain Services
04.2020 - 06.2023
Preschool Teacher's Aide
Northern Hills Alliance For Children
01.2017 - 05.2019
Data Entry Clerk
Northern Hills Federal Credit Union
01.2017 - 09.2017
Data Entry Intern
BOYD Signs
01.2016 - 09.2016
Bartender/waitress
Sidehack Saloon
08.2010 - 01.2024
High School Diploma -
Sturgis Brown High School