Summary
Overview
Work History
Education
Skills
Timeline
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Carly Molchan

Grand Blanc,MI

Summary

Dependable nurse-leader with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Executive Director

Amara Hospice
Saginaw, MI
04.2023 - Current
  • Developed and implemented strategic plans to ensure organizational growth and development.
  • Cultivated relationships with key stakeholders, including board members, donors, sponsors, partners, and community leaders.
  • Managed the organization's financial resources and operations to maximize efficiency and effectiveness.
  • Created a collaborative environment that fosters innovation and encourages employee engagement.
  • Recruited, trained, mentored, evaluated, coached, and managed staff members to ensure success in achieving their goals.
  • Developed marketing strategies to promote the organization's mission throughout the community.
  • Evaluated existing programs for improvement opportunities while identifying new program ideas based on market analysis.
  • Collaborated with external vendors to provide cost-effective solutions for services such as IT support or human resources management.
  • Ensured legal compliance by staying abreast of relevant laws, regulations, standards, guidelines.
  • Maintained positive relationships with media outlets to increase visibility of organizational activities.
  • Served as spokesperson at press conferences or interviews when needed.
  • Oversaw day-to-day administrative tasks related to personnel files or payroll processing.
  • Performed risk assessments across multiple areas of operations in order to identify potential issues before they arise.
  • Promoted public awareness of mission through outreach, advocacy and online presence.
  • Stayed up-to-date on best practices and cutting-edge ideas to improve organizational effectiveness.
  • Strengthened company business by leading implementation of new projects and procedures.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Hired, trained and mentored over 10 staff members to maximize productivity.
  • Optimized supply chain to reduce materials costs and improve distribution.
  • Analyzed employee productivity data to identify areas for improvement.
  • Drafted policies related to job responsibilities, compensation, rewards, incentives.
  • Created reports on KPIs to track progress against goals and objectives.
  • Collaborated with cross-functional teams to develop innovative ways to increase customer acquisition and engagement.

Director of Clinical Services

Bristol Hospice
Grand Blanc, MI
05.2022 - 04.2023
  • Developed and implemented clinical policies and procedures to ensure compliance with regulatory standards.
  • Coordinated patient care activities, including assessments, treatments and evaluations of patients' progress.
  • Supervised the daily operations of assigned departments, such as nursing, medical records and laboratory services.
  • Managed budgets and resources for departments within the facility.
  • Analyzed data from reports related to clinical services, including patient satisfaction surveys.
  • Investigated complaints from patients or families regarding clinical services provided by the facility.
  • Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
  • Interviewed applicants and made recommendations for new hires.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Developed and implemented strategies to improve team performance and productivity.
  • Established clear roles, responsibilities, expectations, timelines, resources., for team projects.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Completed billing audits in identified timeframes to report and investigate findings.
  • Checked claims coding for accuracy with ICD-10 standards.
  • Conducted internal audits to ensure compliance with quality standards.
  • Created reports on audit findings, including recommendations for improvements.
  • Maintained a safe environment for both staff and patients through adherence to safety protocols.
  • Participated in quality improvement initiatives in order to improve patient outcomes.
  • Taught classes on topics such as nutrition, wound care, pain management, medication administration.

Patient Care Manager

Gentiva Hospice
Saginaw, MI
01.2022 - 05.2022
  • Managed patient care plans to ensure quality of care and compliance with regulations.
  • Assessed patients' needs, developed individualized plans of care, and monitored progress towards goals.
  • Ensured proper documentation of medical records in accordance with HIPAA guidelines.
  • Provided guidance and support to staff members on various aspects of patient care management.
  • Monitored financial performance, budgeting, and resource utilization for all assigned areas within the department.
  • Evaluated staffing patterns against current census data to ensure adequate coverage at all times.
  • Maintained up-to-date knowledge about emerging trends in healthcare delivery systems.
  • Analyzed data from multiple sources including claims processing systems to identify potential cost savings opportunities.

Registered Nurse Case Manager, Hospice

Emerald Coast Hospice
Pensacola, FL
04.2020 - 01.2022
  • Provided nursing care to hospice patients in accordance with the individualized plan of care.
  • Developed and implemented strategies to meet the goals of the patient's plan of care.
  • Monitored patients' progress towards their treatment objectives and provided feedback to physicians.
  • Educated families on end-of-life issues such as pain management and grief counseling.
  • Collaborated with physicians regarding changes in medication regimens or symptom management protocols.
  • Counseled family members on coping skills when dealing with terminal illness.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Explained policies, procedures and services to patients.
  • Guided patients' loved ones and caregivers in pain management, wound care and medication dosing.
  • Listened to patients and loved ones, offering emotional support and kindness to help with end-of-life transition.

Education

Bachelor of Science - Nursing

Chamberlain University
Downers Grove, IL
01-2019

Associate of Science - Nursing

Fortis College
Pensacola, FL
10-2017

Skills

  • Strategic Planning
  • Growth Planning
  • Policy Development And Optimization
  • Strategic Objective Execution
  • Staff Motivation
  • Performance Reporting
  • KPI Tracking
  • Training And Development
  • Business Development
  • Financial Oversight

Timeline

Executive Director

Amara Hospice
04.2023 - Current

Director of Clinical Services

Bristol Hospice
05.2022 - 04.2023

Patient Care Manager

Gentiva Hospice
01.2022 - 05.2022

Registered Nurse Case Manager, Hospice

Emerald Coast Hospice
04.2020 - 01.2022

Bachelor of Science - Nursing

Chamberlain University

Associate of Science - Nursing

Fortis College

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Carly Molchan