Carly Nickell
Wellman
Summary
Detail-oriented professional skilled in customer service and efficient office assistance. Proven ability to maintain organized filing systems, keep clients and customers happy and interested, and deliver exceptional support, ensuring smooth daily operations.
Overview
1
1
year of professional experience
Work History
Office Assistant
Hawkeye Settlement Services LLC
Iowa City
03.2025 - 08.2025
- Managed daily office operations and maintained organized filing systems.
- Processed documents and ensured accuracy of data entry in management systems.
- Maintained an organized filing system of paper documents and electronic files.
- Assisted in processing real estate files post-closing.
Barista
Kalona Coffee House
Kalona
03.2024 - 08.2025
- Prepared and served coffee beverages according to customer specifications.
- Maintained cleanliness of workstations and customer areas throughout shifts.
- Operated espresso machines and other coffee equipment with care and efficiency.
- Handled customer transactions using cash register and payment systems accurately.
- Assisted in inventory management by restocking supplies as needed.
- Provided excellent customer service by engaging with customers warmly and attentively.
- Collaborated with team members to ensure smooth daily operations during peak hours.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Described menu items to customers and suggested products based on stated preferences.
Education
High School Diploma -
Mid-Prairie High School
Wellman, IA01-2025
Skills
- Customer service
- Filing maintenance
- Strong problem solver
- Time management
- Team collaboration
- Team leadership
- Cash handling
Affiliations
- 4H
- FFA
- Dance Team
- Wrestling Management
- Mentoring Program
Accomplishments
- Multiple GPA awards
- Agriculture based scholarships
Timeline
Office Assistant
Hawkeye Settlement Services LLC
03.2025 - 08.2025
Barista
Kalona Coffee House
03.2024 - 08.2025
High School Diploma -
Mid-Prairie High School
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