Carly Orlando-Evans
Food Service
Grand Blanc,MI
Summary
Dynamic and reliable customer service professional with experience at Forward Corporation, excelling in cash handling and food safety. Proven ability to enhance customer satisfaction through effective multitasking and personalized service, contributing to increased repeat business. Adept at training team members and maintaining high operational standards in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Subway Sandwich Artist
Forward Corporation
06.2023 - Current
- Greeted guests, promoted specials, and took orders while operating the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking, communication, and time management skills.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Completed daily paperwork, including counting the money drawer, counting products and filling out a daily execution log.
- Worked as acting manager on shift, training fellow employees and directing task and purpose
Front Counter Clerk
Freakin’ Unbelievable Burgers
05.2022 - 05.2023
- Improved customer satisfaction by providing efficient and friendly service at the front counter.
- Assisted customers with product selection, resulting in higher satisfaction and return visits.
- Increased repeat business by creating personalized experiences for customers based on their preferences and needs.
- Managed high-volume periods with ease by prioritizing tasks effectively and staying calm under pressure.
- Brought out hot food on platter, ensuring minimal spillage and customer comfortability
Education
High School Diploma -
Grand Blanc High School
Grand Blanc, MISkills
- Customer service
- Cash handling
- Food safety
- Point of sale systems
- Time management
- Teamwork and collaboration
- Reliability and punctuality
- Food preparation
- Effective multi-tasking
- Menu memorization
- Phone and online order processing
- Order accuracy
Certification
CPR Certified through Red Cross
Additional Information
Future Education Plan: Attending UM-Flint to pursue a Nursing Degree, Planning on maintaining employment continuing into college
Languages
English
Native or Bilingual
American Sign Language
Limited Working
Timeline
Subway Sandwich Artist
Forward Corporation
06.2023 - Current
Front Counter Clerk
Freakin’ Unbelievable Burgers
05.2022 - 05.2023
High School Diploma -
Grand Blanc High School
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