Carly Peoples
642 Steele Street Hamilton
Summary
Dynamic professional with extensive experience as Head Server at Huddle House, excelling in customer service and team leadership. Proven ability to enhance guest satisfaction and optimize operations. Skilled in multitasking and organization, with a strong foundation in computer knowledge, driving efficiency and loyalty in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Head Server
Huddle House
Hamilton, AL
08.2020 - 08.2025
- Led team in delivering exceptional customer service, enhancing guest satisfaction and loyalty.
- Trained and mentored new staff on menu items and customer interaction protocols.
- Coordinated dining room operations to ensure efficient service flow during peak hours.
- Managed inventory of supplies, optimizing stock levels to reduce waste and costs.
Customer Service Representative
Sitel
Hamilton, AL
02.2019 - 06.2020
- Resolved complaints efficiently, enhancing customer loyalty and retention.
- Assisted customers with inquiries, providing accurate information and solutions.
Education
High School Diploma -
Hamilton High School
Hamilton, ALSkills
Multitasking Skills
Customer Service
Time Management
Organization
Teamwork Skills
Computer Knowledge Skills
Timeline
Head Server
Huddle House
08.2020 - 08.2025
Customer Service Representative
Sitel
02.2019 - 06.2020
High School Diploma -
Hamilton High School