Carly Porter

The Polished Pooch

01.2017 - Current

Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Controlled costs to keep business operating within budget and increase profits.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established team priorities, maintained schedules and monitored performance.
Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Submitted reports on payroll activities.
Coordinated with HR personnel to verify accuracy and completeness of employee information.
Completed payroll accurately and timely to meet employee expectations.
Tracked employee vacation, sick and personal time.
Calculated payroll deductions by accurately using Quickbooks and processed payroll to meet preset requirements.