Efficiency-driven warranty and office administrator with 8 years of experience. Diligent approach to handling financial, employee, and office records. Respectful and well-spoken with team members, managers, and customers.
Overview
12
12
years of professional experience
Work History
Accounts Payable Assistant /Quality Assurance Lead
American River Ag
El Dorado Hills, CA
07.2022 - Current
Provide secretarial and office management support while building cooperative working relationships.
Support efficient accounting operations with high-quality administrative support.
Gather banking transactions via statements, record activity in Excel format and reconcile balances.
Maintain organized filing system of paper and electronic documents.
Assist with accounts receivable and accounts payable functions.
Pay vendors and verified accounts and payment totals.
Match invoices with purchase orders, audited for discrepancies and class each
Warranty Administrator (Promotion)
Wittmeier Auto Center
Chico, CA
10.2017 - 07.2022
Kept thorough records of service actions and customer information.
Monitored schedules of open claims and collaborated with accounting staff to pursue payments.
Reconciled warranty receivables with payments using appropriate accounting schedules.
Processed warranty paperwork with accurate documentation, reporting and filing.
Resubmitted rejected warranty claims and received authorization for write-offs.
Worked directly with and made contacts at Ford and Honda corporate offices
Administrative Assistant
Wittmeier Auto Center
Chico, CA
10.2017 - 07.2022
In charge of training new hires
Assisted AP and AR
Answered and directed 200+ incoming calls using multi-line telephone system.
Scheduled and confirmed appointments.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Processed payments and updated accounts to reflect balance changes.
In contact with various Fleet companies to ensure payment in a timely manner
Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
Nanny
Various Families
Chico, CA
08.2015 - 10.2017
Created nurturing, safe environments to promote emotional, social and intellectual growth.
Regulated children's schedules to balance rest, learning and play.
Sandwich Artist
Subway
Folsom, CA
05.2013 - 08.2014
Kept customer and food preparation areas clean and well-organized.
Completed opening, closing and shift change tasks by following company guidelines.
Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
Used POS system and cash register to receive payments by cash, check, credit card and voucher.
Education
Some College (No Degree) -
Butte College
Oroville, CA
High School Diploma -
Folsom High School
Folsom, CA
05.2013
Skills
Organization and efficiency
Business operations understanding
Multi-line telephone skills
Recordkeeping and bookkeeping
Technologically savvy
Types 60 WPM
Data entry
Multitasking and prioritization
Sensitive material handling
Excel spreadsheets
QuickBooks
AR/AP support
Timeline
Accounts Payable Assistant /Quality Assurance Lead