Carly Rowen
Wilmington,NC
Summary
Dedicated Psychiatric Technician with a proven track record at Novant Health, adept in crisis management and effective communication. Excelled in helping to develop patient care plans and facilitating therapeutic group sessions, and enhancing patient reintegration success. Skilled in multidisciplinary collaboration and behavior monitoring, consistently promoting patient well-being and safety.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Psychiatric Technician
Novant Health New Hanover Regional Medical Center
Wilmington, North Carolina
06.2024 - Current
- Assisted in developing and implementing individual patient care plans.
- Developed therapeutic relationships with clients while providing a safe environment for them to express themselves openly.
- Ensured safety and welfare of patients through constant supervision.
- Provided emotional support to patients during their recovery process.
- Conducted group therapy sessions with clients and facilitated activities designed to improve socialization skills.
- Assisted psychiatrists in working with patients to rehabilitate for community reintegration.
- Instructed new employees on protocols to use when interacting with psychiatric patients.
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
- Maintained accurate records of patient progress including daily notes on individuals' moods, activities, interactions with others.
- Taught clients how to manage their emotions, cope with stress, and develop healthy habits.
Discharge Planner
Carolina Dunes Behavioral Health
Leland, NC
06.2024 - 11.2024
- Participated in multidisciplinary team meetings when determining appropriate levels of care prior to discharge.
- Identified environmental challenges to client progress through interviews with patient and caregivers.
- Assisted in the coordination of services needed after hospitalization such as home health care, durable medical equipment, transportation.
- Coordinated community resources such as housing, food banks, financial assistance programs. for discharged patients who need additional support after leaving the hospital.
- Educated clients on options to assist in making informed decisions.
- Developed individualized discharge plans for hospitalized individuals according to their physical and mental health needs.
Mental Health Technician II - Lead
Carolina Dunes Behavioral Health
Leland, NC
05.2023 - 06.2024
- Ensures the well-being of patients and provides a safe, positive, supportive, and structured environment under the direction of the charge nurse or supervisor
- Maintains a constant awareness and supervision of patients and staff on the unit
- Assists patients with activities of daily living, such as toileting, bathing, dressing, grooming, oral hygiene, meals, snacks, hydration, and changing bed linens
- Conducts safety checks, ensuring that supervision is conducted at intervals in accordance with individualized supervision guidelines
- Checks patients for contraband and manages the patient's valuables and belongings
- Interacts routinely with patients, observes behaviors, and communicates significant observations to nursing staff
- Engages with patient in activities and interactions designed to encourage achievement of treatment goals
- Facilitates patient educational-rehabilitative groups that cover a variety of topics, including social skills, coping skills, anger management, and independent living skills
- Takes and records vital signs properly and communicates significant changes in patient's condition to the charge nurse
- Charts in patient records timely, accurately, and appropriately
- Applies de-escalation techniques to help manage patient's emotions, behavior, and participation in treatment and assists with seclusion and restraints when necessary
- Assists with unit cleaning, organization of new admits charts, discharge process, filing, etc
- Initiates patient/employee incident reports
- Provides transfer or transportation for the patient or coordinate transportation with an appropriate staff member, as required
- Provides verbal report/briefing to the oncoming shift
Education
Master of Science - Mental Health Counseling
Walden University
01-2026
B.S. - Pre-Professional Biology
Coastal Carolina University
Conway, SC12.2014
Skills
- Effective Communication Skills
- Conflict Resolution Techniques
- Crisis Management Skills
- Effective Time Management
- Collaborative Teamwork
- Behavior monitoring
- Treatment management
- Multidisciplinary collaboration
- Activity planning
Strengths
- Mental Health Awareness, Deep passion for mental health awareness that drives my commitment to providing compassionate care, supporting clients in their journey towards wellness, and contributing to a more informed and empathetic society.
- Cultural Awareness, By fostering an environment of respect and understanding, I strive to build strong therapeutic relationships and support the well-being of clients from all cultural backgrounds.
Certification
- CPI certification, May 2024-May 2026
- MOAB certification, June 2024-June 2026
- American Red Cross BLS, June 2024-June 2026
- Psychological First Aid, December 2024
References
References available upon request.
Timeline
Psychiatric Technician
Novant Health New Hanover Regional Medical Center
06.2024 - Current
Discharge Planner
Carolina Dunes Behavioral Health
06.2024 - 11.2024
Mental Health Technician II - Lead
Carolina Dunes Behavioral Health
05.2023 - 06.2024
Master of Science - Mental Health Counseling
Walden University
B.S. - Pre-Professional Biology
Coastal Carolina University
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